My Nakheel

918 reviews
Content rating
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About this app

What we build today will achieve the promise of a better tomorrow. We will achieve this by pushing our limits, striving to get the best results and taking care of our customers and partners as one team, to go beyond developments and create cities where people thrive, in line with the Dubai 2040 Urban Master Plan.

Manage your Nakheel properties anytime, anywhere, and stay connected to Nakheel on the go. View property information at a glance and access services as well as the latest news with ease. Download the app to make payments, schedule maintenance requests, and more.


• Secure Login
Use Biometric authentication for secure online payments and quick access to your properties.

• Nakheel News
Read the latest news on all Nakheel developments, launches, community updates, events, and other announcements.

• Owner Profile
Create and manage your property owner’s profile and access related services.

• Tenant Profile
Create and manage your property lease profile and access related services.

• Services
Raise and track service requests for NOCs, access cards, tenancy contract renewals, and more.

• Online Payments
Save your credit card for easy payment of service charges and rent instalments, or view your payment history.

• Online Meetings
Schedule a virtual meeting with any of the teams at Nakheel for assistance.

• 360 Virtual Tours
Embark on virtual tours of new villas and apartments from Nakheel from the comfort of your home.

• Enquire Now
Send us your enquiries through the contact form and our sales team will get in touch with you.

• Incidents
Report an incident with the option of voice recording, or add maintenance requests, and track their progress.

• My Requests
Use our intuitive interface to view and track requests, or chat with us for assistance with requests.

• Contact Us
Choose your preferred method of reaching us or visit our FAQs page to resolve frequently asked questions.

• Properties for sale
Explore a range of properties from Nakheel at prime locations across Dubai and benefit from attractive investment opportunities.

• Properties for rent
Home Rentals by Nakheel offers a range of properties available to lease across Dubai in 12 vibrant communities.

• Nakheel Malls
View a diverse range of world-class retail experiences, including large-scale shopping centres and retail Pavilions, across Dubai.

We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:

or contact Nakheel customer care (24/7) on:
(within UAE) 800Nakheel
(outside UAE) +97143903333
Updated on
May 26, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Financial info and 2 others
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

891 reviews
Simon R
May 19, 2021
Doesn't do what is supposed to do One of the basic purposes of this app is to renew the lease online. After completing all the requisite information (and ensuring all mandatory information is filled in), when hitting the "submit"button, nothing happens... great!
7 people found this review helpful
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May 19, 2021
Hello Simon, We are sorry to hear that you are experiencing issues. Please send us a screenshot of the error and any other details to We look forward to assisting you.
Tauqeer Nawaz
May 20, 2021
Unable to register, provided all information but nothing happened after pressing signup button. All user's are complaining the same issue and it's easy to reproduce. Go to signup page provide the necessary information and press the signup button.
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May 20, 2021
We are sorry to hear about this feedback and your experience. Please write to us on with details of what went wrong along with your contact details and we will ensure to resolve the issue you faced. Thanks.
Patrick De Roeck
March 30, 2022
Very frustrating. I have 2 Nakheel properties since more than 10 years, yet unable to create my profile in this app. Several emails to a useless customer service.
6 people found this review helpful
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What's new

1. Property Instalment Payment Enhancements
2. Update Contact Details
3. UI Enhancements and Bug Fixes