My Nakheel

3.8
1.46K reviews
10K+
Downloads
Content rating
Everyone
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About this app

What we build today will achieve the promise of a better tomorrow. We will achieve this by pushing our limits, striving to get the best results and taking care of our customers and partners as one team, to go beyond developments and create cities where people thrive, in line with the Dubai 2040 Urban Master Plan.

Manage your Nakheel properties anytime, anywhere, and stay connected to Nakheel on the go. View property information at a glance and access services as well as the latest news with ease. Download the app to make payments, schedule maintenance requests, and more.

KEY FEATURES

• Secure Login
Use Biometric authentication for secure online payments and quick access to your properties.

• Owner Profile
Create and manage your property owner’s profile and access related services.

• Services
Raise and track service requests for NOCs, access cards, tenancy contract renewals, and more.

• Online Payments
Save your credit card for easy payment of service charges or view your payment history.

• Online Meetings
Schedule a virtual meeting with any of the teams at Nakheel for assistance.

• 360 Virtual Tours
Embark on virtual tours of new villas and apartments from Nakheel from the comfort of your home.

• Enquire Now
Send us your enquiries through the contact form and our sales team will get in touch with you.

• Incidents
Report an incident with the option of voice recording, or add maintenance requests, and track their progress.

• My Requests
Use our intuitive interface to view and track requests, or chat with us for assistance with requests.

• Contact Us
Choose your preferred method of reaching us or visit our FAQs page to resolve frequently asked questions.

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:

CustomerCare@nakheel.com

or contact Nakheel customer care (24/7) on:
(within UAE) 800Nakheel
(outside UAE) +97143903333
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Updated on
Mar 29, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
1.41K reviews
Sk Noor Islam
December 6, 2024
Dear Nakheel Team, I am a resident of Dubai and own a studio under Nakheel properties. I recently installed the My Nakheel application to create my tenant profile, but I encountered recurring issues. Each time I attempt to create my profile, the app closes automatically. I have tried multiple times, but the issue persists.
8 people found this review helpful
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Simon R
May 19, 2021
Doesn't do what is supposed to do One of the basic purposes of this app is to renew the lease online. After completing all the requisite information (and ensuring all mandatory information is filled in), when hitting the "submit"button, nothing happens... great!
9 people found this review helpful
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Nakheel
May 19, 2021
Hello Simon, We are sorry to hear that you are experiencing issues. Please send us a screenshot of the error and any other details to mynakheel.support@nakheel.com. We look forward to assisting you.
Ajo Chandy
March 14, 2025
always showing System error
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What’s new

Performance Improvement and Bug Fixes

App support

Phone number
+971504862161
About the developer
NAKHEEL .(P J S C)
android.developer@nakheel.com
Private Office, Al Sufouh, Jumeirah Islands إمارة دبيّ United Arab Emirates
+971 50 486 2161