Nal Loyalty

Nal Software

About this app

Nal Loyalty is a multi-surface rewards platform designed for local businesses that want to increase repeat visits, simplify customer retention, and operate a modern rewards experience without building custom infrastructure. The product is structured around a clear separation of surfaces so each user journey is served in the right place. The public website and business web portal handle business setup, profile management, program configuration, customer self-service, and business administration. The mobile operations app is dedicated to fast in-store execution, allowing staff to identify customers, record visits, confirm reward claims, and continue operating reliably even in real service conditions. The wallet and pass layer acts as the customer-facing membership token for quick access and low-friction repeat use.

What’s new

The first release of Nal Loyalty introduces a digital rewards platform for local businesses, with web-based business setup and programme management, alongside a mobile app for in-store operations. Businesses can create rewards programmes and manage customers, locations, and deals, while customers can join programmes, track progress, and use a QR code during visits. The app also supports visit recording and continued operation during limited connectivity.