Charge&go SMH

ETISALAT SERVICES HOLDING

About this app

Charge&Go Service Management Hub is a comprehensive platform designed for EV charging network operators, service teams, and infrastructure managers to efficiently monitor, manage, and maintain electric vehicle charging stations from a single centralized interface.
The application provides real-time visibility into charger operations, enabling service teams to quickly identify issues, track charger health, monitor charging activity, and respond to incidents with greater efficiency. Built to support the growing EV ecosystem, the platform helps organizations improve charger up time, streamline maintenance operations, and deliver a reliable charging experience to EV drivers.
Key Features
Real-Time Charger Monitoring
Monitor charger availability, operational status, connectivity, and performance across your charging network.
Incident & Fault Management
Receive alerts and notifications for charger faults, connectivity issues, and operational anomalies to enable faster resolution.
Maintenance Management
Track preventive and corrective maintenance activities, assign service tasks, and maintain service records for charging infrastructure.
Asset Management
Manage charger inventory, site information, equipment details, and operational history from a centralized dashboard.
Network Operations Visibility
Gain insights into charger utilization, operational trends, and network performance to support informed decision-making.
User & Role Management
Control access through role-based permissions to ensure secure and efficient management of charging infrastructure.
Reporting & Analytics
Access operational reports and performance metrics to monitor service effectiveness and charger reliability.
Who Can Use This App?
Charge&Go Service Management Hub is intended for:
EV Charging Network Operators
Field Service Engineers
Operations Teams
Maintenance Providers
Site Owners and Facility Managers
Customer Support Teams
Benefits
Improve charger up time and reliability
Reduce service response times
Streamline maintenance operations
Enhance operational visibility
Improve customer charging experience
Support scalable EV charging network growth
Charge&Go Service Management Hub empowers organizations to efficiently manage EV charging infrastructure, ensuring seamless operations and reliable charging services for the future of sustainable mobility.

What’s new

Initial Release