2.9
43 reviews
Content rating
Everyone
10K+
Downloads
Content rating
Everyone
Users Interact
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About this app

Navien Products & Service app gives users access to all the information on the latest Navien innovations and the ability to log installation, maintenance and service information for their Navien units.

Industry professionals can log installation and service information for the units they work on, live chat with Navien teams including technical support, scan unit serial numbers to register their installations via NavienRewards, take job site photos with the camera function to add to unit service logs, search for local wholesalers and see the latest Navien training classes.

Owners of Navien products can scan their unit serial number and register their unit for warranty, search for local and federal rebates, find a local installer or service professional, download brochures and operation manuals and so much more.
Updated on
Jun 3, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
40 reviews
T
May 17, 2026
if i could give it -1 star, i would. the app is absolutely terrible and does not work with an android device. we have talked to tech support several times and still unable to connect to our Navialink Lite..
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Jeremiah Putnam
January 12, 2024
This app will not let you upload photos! If you put a wiring harness underneath an open pipe, where condensate collects, do you really need a photo for warranty claims anyways? This app has been useful one time. This app has failed me several times. 2 stars it's a good idea. Poor execution.
41 people found this review helpful
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Tim D
May 28, 2026
resource center.. God forbid you try to open the parts list from this app to try and get parts numbers. this app is more temperamental than my 3yr old.
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What’s new

Pdfs now render natively.
Content rating
Everyone
Users Interact
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App support

About the developer
Navien, Inc.
marketing@navien.com
20 Goodyear Irvine, CA 92618 United States
+1 949-420-0334