
Christine Siddens
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UPDATE: I already contacted them. Their response after several days wait - Error for months, working on it, but no timeline as to when it will be fixed. Use it all the time. Now it won't work on Android same as other people here. No customer support to fix it and "minor bugs" indicated in descriptions.
3 people found this review helpful
NCH Software
April 26, 2023
We apologize for the inconvenience. Would you please share the issue that you encountered at https://www.nch.com.au/support/index.html. We are looking forward for your email.

William Love
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Can you fix the "send files by email" function or at least provide where the files are stored? This isn't working, which stops the main function of the app - to send dictations. Please reach out and provide support. Update: money refunded. Btw the desktop software is good, which makes this disappointing.
7 people found this review helpful
NCH Software
December 3, 2020
Hello, Your review has been forwarded to our Development Team. We are working on a new release that will fix a lot of issues soon. If you need further assistance, our Support Team is always available here: https://www.nch.com.au/support/index.html

Jo Molony (GadgetDoc)
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The dictaphone interface is great, intuitive, clear, easy to use, and works just like a normal dictation machine. The transcription software works well. BUT, and it's a massive but, it is NOT possible to email the dictation. The button sends you to the FTP area, which also does not work. The description above says clearly that dictations can be emailed. So the app is absolutely useless. It would be brilliant on the go, it would even be good sitting at the desk, having the dictation machine separate to the PC. BUT NOT if you can't send the file. Crazy. This is a sine qua non. It needs sorting NOW and not thought about later. I need a refund from google play.
13 people found this review helpful
NCH Software
January 22, 2021
Please contact our support team via https://www.nch.com.au/support/index.html. We will assist you.