
lianne s
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The app was working well up until a couple of weeks ago when it stopped working. I keep getting a message 'unable to startvrecird sound' every time i start a new recording. I have tried to resolve the issue by re unstalling the app, checking all the settings, and resetting my phone, but nothing seems to be working. The app is now useless to me. Update - still not working and no support.
2 people found this review helpful
NCH Software
June 15, 2023
Hi there, We are sorry to hear you had a bad experience using our app. Our team would love to help you with your issue. Please feel free to contact our support team here: https://www.nch.com.au/support/index.html. We appreciate your feedback. –NCH Software

Jo Molony (GadgetDoc)
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The dictaphone interface is great, intuitive, clear, easy to use, and works just like a normal dictation machine. The transcription software works well. BUT, and it's a massive but, it is NOT possible to email the dictation. The button sends you to the FTP area, which also does not work. The description above says clearly that dictations can be emailed. So the app is absolutely useless. It would be brilliant on the go, it would even be good sitting at the desk, having the dictation machine separate to the PC. BUT NOT if you can't send the file. Crazy. This is a sine qua non. It needs sorting NOW and not thought about later. I need a refund from google play.
11 people found this review helpful
NCH Software
January 22, 2021
Please contact our support team via https://www.nch.com.au/support/index.html. We will assist you.

William Love
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Can you fix the "send files by email" function or at least provide where the files are stored? This isn't working, which stops the main function of the app - to send dictations. Please reach out and provide support. Update: money refunded. Btw the desktop software is good, which makes this disappointing.
4 people found this review helpful
NCH Software
December 3, 2020
Hello, Your review has been forwarded to our Development Team. We are working on a new release that will fix a lot of issues soon. If you need further assistance, our Support Team is always available here: https://www.nch.com.au/support/index.html