Ndisync Business

ndisync.ai pty ltd

About this app

Ndisync Business is a comprehensive NDIS (National Disability Insurance Scheme) management platform designed to streamline operations for service providers while providing staff and clients with transparent, easy-to-use tools. The app is divided into three specialized roles to ensure a tailored experience for every user.

1. Enterprise (Provider) Role:


The central hub for managing the business and ensuring compliance.

Advanced Dashboard: Real-time monitoring of total clients, active staff, pending invoices, and upcoming shifts. Includes interactive growth graphs for data-driven decision-making.
Workforce Management: Full staff lifecycle management, including profile editing, role assignment, status tracking (Active/Inactive), and mandatory document compliance.
Client Management: Centralized records for client plans, budget tracking, care preferences, and progress goals.
Scheduling & Operations: Visual shift scheduler with calendar views, timesheet approval workflows, and automated generation of payroll and invoices.
Compliance & Document Storage: A secure repository for company documents, service agreements, and mandatory certifications.


2. Staff Role:


Empowering support workers with tools for shift execution and earnings transparency.

Mobile Scheduler: A visual monthly calendar where staff can view their assigned shifts and upcoming work.
Shift Execution Tools: On-the-go shift management, including check-in/out with location tracking, incident reporting, and detailed shift notes.
Earnings & Timesheets: Instant access to generated timesheets and historical payslips for clear financial transparency.
Compliance Portal: A dedicated space for staff to upload and track the expiration of their required certifications and documents.


3. Client Role:


Enhancing transparency and choice for NDIS participants and their families.

"My Schedule": A personal calendar allowing clients to see exactly which staff members are coming and at what time.
Care Plan Oversight: Real-time access to NDIS plan details, service preferences, and budget usage.
Goal Tracking: View service reports and track progress toward specific personal and therapeutic goals.
Financial Documents: Quick access to view and download service agreements, quotations, and service invoices.


Core Platform Features:


Real-time Notifications: Instant alerts across all roles for shift changes, new agreements, or pending actions.
Secure Authentication: Role-based access control with optional Two-Factor Authentication (2FA) for sensitive data protection.
Integrated Document Viewer: Secure, built-in viewing for PDF reports, image attachments, and dynamic HTML-based service agreements.