MyNeato

Neato GmbH

About this app

Keeping your home clean just got easier and smarter with Neato intelligent robot vacuums.
With the MyNeato app, customize your Neato robot vacuum to fit your everyday cleaning needs and control your home cleaning from anywhere.

Whether you are home or away, the MyNeato app enables you to:

1. Start, stop, or pause cleaning
2. Receive notifications about the status of your Neato
3. Schedule regular cleaning routines to fit your lifestyle
4. Access a cleaning summary that shows where your Neato has cleaned
5. Select Eco or Turbo cleaning modes
6. Set up Virtual No-Go Zones to direct your Neato where not to go

Note:
- Wi-Fi connected Neato robot vacuum models only support Wi-Fi® networks with 2.4GHz band.
- The MyNeato App is compatible with the Neato D8, D9 and D10 intelligent robot vacuums. For Neato Botvac Connected and Neato Botvac D3, D4, D5, D6 and D7 robotic vacuum products please download the Neato app on the App Store.

Ratings and reviews

Garbage. I wish I had gotten a refund. My old D3 Connect worked for years. Upgraded to the D10 when the D3 failed after working for years. The D10 requires this junk MyNeato App. It often has network issues, even though my phone has a great WiFi connection and the D10 is just feet away from my access point. I press the 'locate' button and the robot starts beeping instantly (it is connected). I have contacted support often, and nothing good comes of it. DO NOT BUY!

This app is unfortunately a downgrade from the initial app. The biggest negative that I can see is that the cleaning zones are only allowed to have four corners that you drag and drop. In the previous neato app, you could custom- draw the zones, so you could have irregular zones. For my house, this is important, because I have rooms that jet off of other rooms that I want included in the same cleaning zone.

Why there is even an option to select cleaning modes is beyond me... No matter what I select the Botvac will only use Max mode every time. If I select Eco because I'm home and want a quiet touch up, forget about it. Full power! Whether it's an app issue or a Botvac firmware issue, idk. I tried the reset Botvac fix to no avail. However, I like that I can create a zone within a zone and select multiple zones per run so I can basically make a double, even triple pass in high traffic areas.

What’s new

Bug fixes and Stability Improvements