MyNeato

Neato Robotics, Inc.

About this app

Keeping your home clean just got easier and smarter with Neato intelligent robot vacuums.
With the MyNeato app, customize your Neato robot vacuum to fit your everyday cleaning needs and control your home cleaning from anywhere.

Whether you are home or away, the MyNeato app enables you to:

1. Start, stop, or pause cleaning
2. Receive notifications about the status of your Neato
3. Schedule regular cleaning routines to fit your lifestyle
4. Access a cleaning summary that shows where your Neato has cleaned
5. Select Eco or Turbo cleaning modes
6. Set up Virtual No-Go Zones to direct your Neato where not to go

Note:
- Wi-Fi connected Neato robot vacuum models only support Wi-Fi® networks with 2.4GHz band.
- The MyNeato App is compatible with the Neato D8, D9 and D10 intelligent robot vacuums. For Neato Botvac Connected and Neato Botvac D3, D4, D5, D6 and D7 robotic vacuum products please download the Neato app on the App Store.

Ratings and reviews

When I first downloaded the app when I got the new D10 back in 2021, it worked pretty seamlessly. However after the recent update, I'm having a lot of issues. It keeps forgetting the robot connected and it lost history of all activities. It has been a pain trying to get a new floorplan registered as it would stop midway and not complete the run.

I'd give 0 stars if I could. The app itself sucks. The user interface is garbage. If you get one you have to make sure that if your on Android 13 that you can set it up with that? I got one and had to get a totally different device to set it up. And even that didn't work, so I had to plug the thing into the computer and do a manual update. Only then could I use my phone to set it up. Creating any no-go zones is an absolute disaster. The mapping is laughable. I could go on for hours with issues.

A pretty awful user interface. No device controls. You can start a clean and you can pause. That's it. After a clean has completed you can work on and make zones for a floor plan. Btw you can only have 1 floor plan. There is no return home button if a clean is started from off the base it will return to that location when "returning to base" fails set up with Android for whatever reason and they know about it and their fix is "get a non android device." It seriously says that.

What's new

Bug fixes and Stability Improvements