1.9
245 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Keeping your home clean just got easier and smarter with Neato intelligent robot vacuums.
With the MyNeato app, customize your Neato robot vacuum to fit your everyday cleaning needs and control your home cleaning from anywhere.

Whether you are home or away, the MyNeato app enables you to:

1. Start, stop, or pause cleaning
2. Receive notifications about the status of your Neato
3. Schedule regular cleaning routines to fit your lifestyle
4. Access a cleaning summary that shows where your Neato has cleaned
5. Select Eco or Turbo cleaning modes
6. Set up Virtual No-Go Zones to direct your Neato where not to go

Note:
- Wi-Fi connected Neato robot vacuum models only support Wi-Fi® networks with 2.4GHz band.
- The MyNeato App is compatible with the Neato D8, D9 and D10 intelligent robot vacuums. For Neato Botvac Connected and Neato Botvac D3, D4, D5, D6 and D7 robotic vacuum products please download the Neato app on the App Store.
Updated on
Mar 30, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
1.9
245 reviews
LGE Stix
April 6, 2022
Totally worthless with respect to creating "no go" zones. It makes you create a rectangle, which you can size, but you cannot rotate. Thus the lines are either perfectly horizontal, or vertical. I have places where I need the line on a 45 degree angle. Can't do that with these rectangles, unless you crate 100 tiny ones side by side each slightly longer. Geez, just give back the ability to draw a line between two points, and actually free form if you need to. Additionally, the zoom function when doing the maps does not zoom in enough to allow you to fine tune your no go zones. I got with the maximum zoom and I still need more to be able to fine tune the zone. With respect to other features it is ok. But the primary purpose of buying the D9 was the capability to do the no go zones, and the interface for doing so is atrocious, and a huge step backwards. This is my third Neato, and I consider it a total waste of money when one of the primary features is so poorly implemented. Will be contacting the seller to see if I can get a refund.
6 people found this review helpful
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Neato Robotics, Inc.
April 7, 2022
Hi there, We are really sorry for the trouble and we appreciate your feedback. We will look into this further!
Danielle Hines
February 4, 2022
Love my old D7 and the old app. Got a new D9, the new app is way less user friendly, and super annoying to not have backwards compatibility to run my old robot off the same app (have to have 2 separate Neato apps now). No go zones we're way better in old app to free draw lines, not every no go zone is a perfect square or rectangle, it won't even let you rotate it to line up with a doorway. Hope the developers fix this, it's a major flaw and step back from the old app.
9 people found this review helpful
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Neato Robotics, Inc.
February 5, 2022
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at https://neatorobotics.com/customer-care/.
j israelsen
February 26, 2022
This app is unfortunately a downgrade from the initial app. The biggest negative that I can see is that the cleaning zones are only allowed to have four corners that you drag and drop. In the previous neato app, you could custom- draw the zones, so you could have irregular zones. For my house, this is important, because I have rooms that jet off of other rooms that I want included in the same cleaning zone.
6 people found this review helpful
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Neato Robotics, Inc.
March 3, 2022
Thank you for the feedback — we’ll ensure your suggestions and notes are forwarded to the relevante department for further consideration. Many updates are yet to come and hopefully will clarify and resolve any inconveniences that you may be experiencing. In the meantime, for any assistance, please contact us at www.neatorobotics.com/customer-care

What's new

What's New:
Spotlight feature allows you to discover and explore new App and Robot feature releases, as well as their comprehensive benefits to improve your cleaning experience with Neato Robots
Bug Fixes to improve stability and performance of the App