
Colleen Soileau
Once in the app, things seem to work fine. But the fact that I have to open the app several times, two different ways, before I can even get started, is annoying. I have my fingerprint saved with biometrics. Yet half the time after I've opened the app with that, it STILL brings me to the sign-in screen and asks me to sign in with a password. The point of the biometrics is to bypass typing in passwords. So there has to be some kind of glitch in the system.
5 people found this review helpful

Stacie Marino-Shavers
While it is good for checking balances and transferring from one account to the other, the mobile deposit feature has suddenly started malfunctioning. You get as far as taking the pics of front and back of check, then when you click to make the deposit, the app shuts down...every single time. I have brought this to Neighbors' attention months ago, but obviously it fell on deaf ears. Fix the app!!!
14 people found this review helpful

Patrick Dolan
Feels like it was pushed to production way too early. The UI looks nicer, but does have some quirks (see other reviews). From a functionality standpoint on my Samsung S10+: things are 2-3 times slower vs the older app, takes more clicks now, fingerprint registration never works, using the login normally prompts to do a 2FA (two-factor authentication) with my cell. 2FA is nice, but I would like the option to join in, instead of being forced. Especially since my phone # wasn't right at first.
6 people found this review helpful