David Branagan
Excellent customer service. When they upgraded the app they changed things around. I made a couple of suggestions and they were implemented within hours. The fastest response I've ever seen or heard of. Of course I probably wasn't the only one complaining, but still the changes were made within a day of the upgrade. Normally I'm with the mentality of "if it ain't broke, don't fix it". I hated the upgrade at first but after the tweeks they and using it, I'm starting to like it better than before.
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I've used RedHotPawn for 10+ years and this app is a great extension from the website. Controls are easy to use, plenty of different options for customization of appearance, and choices for how long you want to allow on moves so you can partner with a player who plays at a similar pace. I like being to play anywhere and you can make friends chatting through the message system.
21 people found this review helpful
Jüri Eintalu
Nice app. I have noticed only three problems: 1) It seems to allow making illegal moves. If these can be sent also, one may lose a game. 2) In the case of a long press, the piece is activated on the analysis board. I have managed to eliminate the piece from the board without being able to put it back. Then, one must go back. 3) Backwards button on the analysis board does not take a move back but leads to the beginning of the variation. Everything else is comfortable and fine!
14 people found this review helpful
netAdapt Apps
April 14, 2022
Hi Jüri, thank you for your review and feedback.
1) Although you are free to make any move, it will not be accepted. All rules are strictly adhered to.
2) This is an upgrade we will look at soon.
3) You will arrows for navigation - double arrows (<<) return to the start, single arrows (<) step back one move.
Great to hear you enjoy the app!👍