New American Funding

4.7
1.74K reviews
10K+
Downloads
Content rating
Everyone
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About this app

What’s New
• New look and feel
• Enhanced navigation
• Updated configuration for existing features

New American Funding’s mortgage servicing app –More than an Easy Way to Pay!

Stay in control of your home loan with the New American Funding App. Offering convenient loan information and valuable property insights 24/7.

Features available:
• Securely access your current home loan information
• Schedule recurring payments or make a payment immediately
• Review your loan balance, payment history, and escrow details
• Find up-to-date information about your current home equity and estimated property value, if available in your area
• Get tips for building equity faster
• Discover options available on how to utilize your home equity
• See neighborhood activity and comps
• Browse informative housing industry content and more!
Updated on
Jan 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
1.64K reviews
Russ Schampers
December 13, 2020
Pretty good. One confusion is that it doesn't use the account from the normal web portal (a shame). You must "create" a "new" username/pw to use this app (note: just recreate the exact same username/pw as the web portal). That aside the app is good. The UI is attractively modern. The front screen is wonderful at visualizing your loan. Other interactive screens illustrate the positive effect of early payments. There are payment screens as well I will review later. Currently locked. Loan too new.
9 people found this review helpful
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TheBrokerNetwork.com, LLC
January 25, 2021
Thank you for your feedback Russ C. You are correct that users need to register for a new account in the app. Website accounts are not shared with the mobile app. We apologize for the inconvenience for further assistance please contact us at CustomerCare@NAFinc.com or 800-893-5304.
Joshua M
November 10, 2020
This app is complete trash. New American Funding put the wrong bank account number on my account when I closed, now there are SIX of the same checking account I can choose to pay from, but at least one of them is wrong, and I can't update them in the app. Automatic payments don't show up in the app for days, I can get my password because it says my SSN is wrong. NAF was great during the loan process but actually paying your mortgage will be a nightmare.
12 people found this review helpful
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TheBrokerNetwork.com, LLC
November 20, 2020
Thank you for your response and we appreciate your feedback. We apologize for any inconvenience on not being able to process your payment using our Mobile App. In order to resolve this matter please contact us at 800-893-5304, or email us at CustomerCare@nafinc.com. We look forward to hearing from you.
Shea H
September 10, 2020
Update: I didn't think the app could get worse, but it somehow has. After their update I can download the app to my phone but I can't open it or even find it. The only reason I know it is on my phone is because the app store only gives me the option to uninstall. This app sucks. It locks me out of my account constantly to where I can't even sign in anymore. I have had to call and have the password reset only for it to lock me out as soon as I reset it and try to log back in.
3 people found this review helpful
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TheBrokerNetwork.com, LLC
September 9, 2020
We apologize for any inconvenience. We'd love to learn more details about your experience. Please contact us at customercare@nafinc.com or 800-893-5304.