3.3
17 reviews
5K+
Downloads
Content rating
Everyone
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About this app

KROOZ® a transportation network company (TNC), a technology transportation social network dedicated to providing suitable, alternatively comfortable, reliable ride-sharing service, food delivery, courier service, transportation logistic service, and hot-shot packages delivery service via KROOZ® interactive customers Android and iPhone mobile apps nationwide.

KROOZ® created innovative TNC apps features that are proven outstanding improving both drivers, riders, and customers experience on the road.

KROOZ® continue revamping and enhancing his Android and IOS APPS to meet our desire customers expectation and users flexibility.

With the current KROOZ® customer's App our users can request RIDE and DELIVERY through KROOZ® mobile apps. Riders can experience exciting features such as: Safe Ride; Stop & Wait; TAG; SOS panic button; Stylish drivers rating system; Friends and Family follow, a unique friends and family follow feature, get notified when a rider board or arrived destination.

KROOZ® has created the unique, innovative, safety TNC app features to enhance its users’ base experience.

When drivers and customers take advantage of the new service and app features, they can experience the following amazing features:

• SAFE RIDE:
This security feature created by KROOZ® is to ensure that riders always enter the right KROOZ® vehicle. When a customer request a ride, the driver accept the ride. When the driver arrived the customer pickup location. A notification is sent to the customer that the driver has arrived, the notification will include a numeric security code number example XXXX

Now when the driver picks up the customer or rider. The rider must give the security code number XXXX received previously to the driver. So, the driver has to enter that security code into his or her KROOZ® Driver's app before able to START THE RIDE.

When the driver clicked START RIDE, the system will prompt him or her to enter the rider security code number. Until the code is entered the ride won't start. And when the code is entered accurately the ride will start and the message "Your security code matched successfully" message will be displayed on both driver and the rider KROOZ® app screen.

• STOP & WAIT:
KROOZ® makes sure the drivers get more satisfied with their income and become more confident in their job. This feature enables the drivers to earn more money when asked by the riders to stop and wait for them during the ride.

• TAG:
KROOZ® is dedicated to delivering their riders with the unique, most convenient and rider-friendly feature ‘TAG’. Now, riders or customers can choose their favorite driver, TAG them, and the service request will be sent to the Tagged Drivers first when they use the App next time.

• SOS:
Safety is one of the primary concerns of KROOZ® that is why they have come up with the SOS feature where a panic button can be pushed by the driver or the rider on the APP to initiate a phone pad that can be use to call for help or Emergency during the ride when needed.

• Meter Style Driver Rating:
KROOZ® sees to it that their riders or customers can participate in improving their services. The meter Style Driver Rating feature that can be move with fingertip enables the riders to rate and review the services provided by the drivers.

• Friends and Family Follow:
KROOZ® made an innovation by adding an extra layer of security for the riders. For emergency and security purpose, Friends and Family Follow feature enable the riders to add contacts from their phone as ride request is generated, and SMS notification is sent to the contact when the rider board or arrive destination.

► WEBSITE
https://mykrooz.com

► RIDERS
https://mykrooz.com/riders

► DELIVERY
https://mykrooz.com/delivery

► DRIVERS
https://mykrooz.com/drivers

► PRIVACY POLICY
https://mykrooz.com/policy.php

► TERMS OF SERVICE
https://mykrooz.com/terms.php

► CONTACT US
If you have further question, you can reach us at: https://mykrooz.com/contact.php
Updated on
Nov 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.3
17 reviews
Kate Wade
November 1, 2025
Mobile controls disallow registration. It requires a profile picture to register. On Android , selecting or taking a photo drops you into a scale image prompt and there's no button to progress, can only go back to previous page. --reply: It did none of those things. Options were camera or gallery. Tried both, no button to save or get out if the prompt besides back(cancel).
Did you find this helpful?
KROOZ, Inc.
November 1, 2025
Yes, our platform require profile photo through the KYC/ID verification process. The KYC process will prompt you to sync your facial photo, front, left, side, upload and continue through the process. Should you have further question contact us through KROOZ Support Platform at: https://support.krooz.co Thanks for considering KROOZ.
Angel Olivas
August 9, 2025
The submit button after you select the language is on the bottom directly under the escape tab buttons. Can't even use it. The languages are there but you can't select "submit" on the bottom based on where the submit button is located. Recommend that they get the developer to move it up just a bit. (using Samsung s23)
Did you find this helpful?
KROOZ, Inc.
August 9, 2025
That is false, this is a bogus review, and the comment does not reflect our application languages workflow. With KROOZ apps users can easily access 80 native languages and you can easily scroll through the various languages for your selection as desire.
Erin Baxter
October 8, 2025
I couldn't get this app to go any further than verifying my email. I'm thinking this might be a scam... [edit] wow. Immediately to haters and not being helpful is another good way to really show you have a quality app. Also, I did verify. but if you had actually read my review you might have seen that. Awesome. Yeah don't use this. It's not being run professionally at all. Oh, and I can find anything on any website outside of their own about their app. As in no one else has even heard of it.
Did you find this helpful?
KROOZ, Inc.
October 8, 2025
It’s easy for HATERS to write negative reviews than seek solution. You must VERIFY your email address to have access to the login. Once your email is verified. Then login to the KROOZ app and complete your KYC/ ID Verification. You must complete the KYC/ID verification process before having full access to the KROOZ platform. No KYC/ID no access!

App support

Phone number
+18444457669
About the developer
KROOZ, Inc.
kroozinc@gmail.com
2025 Saturn Rd Ste 10 Garland, TX 75041 United States
+1 972-271-7500