Alan Drysdale
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Update 2024 still just absolutely unbelievable for renewal and all of the memory that is in the app makes it almost impossible to reboot a subscription. Changed emails, cleared the cash, cleared the memory uninstalled, reinstalled and then still no go. Guess I'll sit around for another week. Waiting for a response from customer service. Brutal. From 5 to 1 ... unable to get a response from customer service for e-paper i in three weeks . Multiple year subscriber .... furious
2 people found this review helpful
Gordon Hamre
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I use this on a phone and laptop. I've given up trying to use it on my desktop. Spotty performance. Often impossible to forward articles. Sometimes slow to download for no apparent reason; another device downloads the same material off the same server in a fraction of the time. Access to article commentaries often unavailable on my phone, sometimes ok. Often impossible to download issues if more than two days old. Most deficiencies can be worked around, but why should this be necessary?
5 people found this review helpful
Karen Smith
The app gives me an error every single time I use it, that my subscription (which is brand new) has expired. I could sometimes log out & back in again to get it to work, but now that fails too. Emails to them (which is the only way to contact them) go unanswered for weeks. I love the publication, but the app is totally useless. I just wasted my money on this subscription. Don't do the same!
10 people found this review helpful