Nexlink
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About this app
Nexlink is the mobile companion app for facility operations and helpdesk teams — built for field staff and dispatchers who need to manage support and maintenance tickets from anywhere.
WHO IT'S FOR
Nexlink supports two kinds of users:
• Field Staff / Technicians — view assigned tickets, acknowledge and work on them, submit proof of completion, and clock in/out.
• Helpdesk Managers / Dispatchers — see all tickets across every facility, assign and reassign work, track priority and disputed tickets, and close or reopen tickets.
KEY FEATURES
Ticket Management
• View tickets by status: Active, Open, Priority, Partially Closed, Disputed, and Closed
• Create new tickets on the spot
• Assign and reassign tickets to the right technician
• Acknowledge, start, and close tickets from your phone
• Attach photo evidence as proof of completed work
• Filter tickets by facility, tower, floor, wing, and date range
Real-Time Alerts
• Push notifications for new ticket assignments
• Instant alerts on SLA breaches so nothing slips through the cracks
• Stay in sync even when the app is closed
Attendance Tracking
• Clock in and clock out with GPS location capture
• Simple online/offline duty status toggle
Secure, Multi-Organization Access
• Sign in with your organization's domain, so your company's data stays isolated
• Choose password login or one-time password (OTP) login
• Session and credentials protected with secure on-device storage
Facility Structure Awareness
• Navigate tickets by facility, tower, floor, and wing for large, multi-site operations
Nexlink is designed to keep field operations moving — faster ticket turnaround, fewer missed SLAs, and a clear picture of who's doing what, in real time.
WHO IT'S FOR
Nexlink supports two kinds of users:
• Field Staff / Technicians — view assigned tickets, acknowledge and work on them, submit proof of completion, and clock in/out.
• Helpdesk Managers / Dispatchers — see all tickets across every facility, assign and reassign work, track priority and disputed tickets, and close or reopen tickets.
KEY FEATURES
Ticket Management
• View tickets by status: Active, Open, Priority, Partially Closed, Disputed, and Closed
• Create new tickets on the spot
• Assign and reassign tickets to the right technician
• Acknowledge, start, and close tickets from your phone
• Attach photo evidence as proof of completed work
• Filter tickets by facility, tower, floor, wing, and date range
Real-Time Alerts
• Push notifications for new ticket assignments
• Instant alerts on SLA breaches so nothing slips through the cracks
• Stay in sync even when the app is closed
Attendance Tracking
• Clock in and clock out with GPS location capture
• Simple online/offline duty status toggle
Secure, Multi-Organization Access
• Sign in with your organization's domain, so your company's data stays isolated
• Choose password login or one-time password (OTP) login
• Session and credentials protected with secure on-device storage
Facility Structure Awareness
• Navigate tickets by facility, tower, floor, and wing for large, multi-site operations
Nexlink is designed to keep field operations moving — faster ticket turnaround, fewer missed SLAs, and a clear picture of who's doing what, in real time.
Manage facility maintenance tickets, attendance, and SLA alerts on the go.
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- No data collectedLearn more about how developers declare collection
What’s new
Welcome to Nexlink — the mobile app for facility operations and helpdesk teams.
• Manage and track maintenance tickets on the go
• OTP or password login
• Real-time push alerts for assignments and SLA breaches
• GPS-based clock in/out
• Photo proof of completed work
• Filter tickets by facility, tower, floor, and wing
Get started with your organization's domain ID.
• Manage and track maintenance tickets on the go
• OTP or password login
• Real-time push alerts for assignments and SLA breaches
• GPS-based clock in/out
• Photo proof of completed work
• Filter tickets by facility, tower, floor, and wing
Get started with your organization's domain ID.
Everyone
Learn moreApp support
phone
Phone number
+919606009717
About the developer
SPATIUM OFFICES PRIVATE LIMITED
ashwini.hombal@spatiumoffices.com
Spatium Offices, Spatium Iconic, Sarakki Industrial Layout
Dollar Layout, 3rd Phase, JP Nagar
Bengaluru, Karnataka 560078
India
+91 96060 09717