Next Ip Chat
Everyone
info
1+
Downloads
About this app
Next Ip Chat is the official mobile application of the Next Ip platform, aimed at customer service professionals who use the WhatsApp Business Platform in their companies.
Connect to your WhatsApp call center directly from your mobile phone.
Receive and respond to messages in real time, manage tickets and monitor your queues wherever you are, without needing a computer.
⚠ CORPORATE APPLICATION
Professional use tool, intended exclusively for employees of companies with an active contract with Next Ip. Access credentials are provided by your company's administrator - there is no public registration.
If you are not yet familiar with the Next Ip platform, contact our sales team at https://nextip.com.br.
WHATSAPP SUPPORT
• Real-time conversations via WhatsApp Business Platform
• Exchange messages with text, photos, videos, audio, and documents
• Message templates and emoji reactions
• Integration with chatbots configured on the platform
CUSTOMER SERVICE MANAGEMENT
• Acceptance, transfer, and closure of tickets
• Organization by queues, tags, and classifications
• Complete conversation history
CONTACT MANAGEMENT
• Contact registration and editing
• Blocking with recorded reason
• Internal notes to support customer service
AGENT EXPERIENCE
• Availability and break control
• Real-time push notifications
• Light and dark themes with customizable sounds
ABOUT NEXT IP
A Brazilian company with over a decade of expertise in corporate telephony. We develop complete omnichannel solutions for companies that value customer experience. Our platform includes IPBX, Call Center, WhatsApp, Chatbots, integration with MS Teams, and more.
Learn more at https://nextip.com.br.
Connect to your WhatsApp call center directly from your mobile phone.
Receive and respond to messages in real time, manage tickets and monitor your queues wherever you are, without needing a computer.
⚠ CORPORATE APPLICATION
Professional use tool, intended exclusively for employees of companies with an active contract with Next Ip. Access credentials are provided by your company's administrator - there is no public registration.
If you are not yet familiar with the Next Ip platform, contact our sales team at https://nextip.com.br.
WHATSAPP SUPPORT
• Real-time conversations via WhatsApp Business Platform
• Exchange messages with text, photos, videos, audio, and documents
• Message templates and emoji reactions
• Integration with chatbots configured on the platform
CUSTOMER SERVICE MANAGEMENT
• Acceptance, transfer, and closure of tickets
• Organization by queues, tags, and classifications
• Complete conversation history
CONTACT MANAGEMENT
• Contact registration and editing
• Blocking with recorded reason
• Internal notes to support customer service
AGENT EXPERIENCE
• Availability and break control
• Real-time push notifications
• Light and dark themes with customizable sounds
ABOUT NEXT IP
A Brazilian company with over a decade of expertise in corporate telephony. We develop complete omnichannel solutions for companies that value customer experience. Our platform includes IPBX, Call Center, WhatsApp, Chatbots, integration with MS Teams, and more.
Learn more at https://nextip.com.br.
Customer service center via WhatsApp on your mobile phone. Tickets, media, and templates.
Updated on
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What’s new
Primeira versão do Next Ip Chat!
• Atendimento aos contatos de WhatsApp da sua empresa direto pelo celular
• Painel de atendimentos com fila de espera e conversas ativas
• Envio de fotos, vídeos, áudios, documentos e notas de voz
• Templates e respostas rápidas para agilizar o atendimento
• Notificações push de novas mensagens
• Tema claro e escuro
• Atendimento aos contatos de WhatsApp da sua empresa direto pelo celular
• Painel de atendimentos com fila de espera e conversas ativas
• Envio de fotos, vídeos, áudios, documentos e notas de voz
• Templates e respostas rápidas para agilizar o atendimento
• Notificações push de novas mensagens
• Tema claro e escuro
App support
phone
Phone number
+554831126100
About the developer
NEXT SOLUCOES TECNOLOGICAS LTDA
flaviof2m@gmail.com
Rua MIRANDA REIS 223
POCAO
CUIABÁ - MT
78015-640
Brazil
+55 65 99241-6200
