NGI Connect
Everyone
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100+
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Everyone
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About this app
NGI Connect is a secure customer support application that helps you communicate with our service team directly from your mobile device.
You can start a support conversation, share your contact details, send messages, upload documents, and track your conversation history in one place.
The app is designed for customers, pharmacies, hospitals, and business users who need a simple and reliable way to contact support and follow up on service requests.
Key Features
Start a support conversation
Enter your name, email, mobile number, and customer type to begin a conversation with our support team.
View previous conversations
Access your earlier support conversations using your registered contact details.
Send and receive messages
Continue communication with support agents through a simple and secure messaging interface.
Share documents and images
Upload supporting documents, images, or files related to your service request.
Track conversation status
View whether your request is open, pending, or closed.
Receive notifications
Get notified when there is a new response or update from the support team.
Built for customers and business users
Supports individual customers, pharmacies, hospitals, and other business users.
Why Use NGI Connect?
NGI Connect provides a controlled, secure, and convenient way to communicate with our support team. Your conversations are organized by request, making it easier to track updates and continue follow-ups without losing context.
Whether you are raising a new inquiry, submitting documents, or checking on an existing request, NGI Connect helps keep your communication clear and accessible.
Privacy and Security
Your information is used to identify your conversations and provide support. The app is built to support secure communication and controlled access to your service history.
You can start a support conversation, share your contact details, send messages, upload documents, and track your conversation history in one place.
The app is designed for customers, pharmacies, hospitals, and business users who need a simple and reliable way to contact support and follow up on service requests.
Key Features
Start a support conversation
Enter your name, email, mobile number, and customer type to begin a conversation with our support team.
View previous conversations
Access your earlier support conversations using your registered contact details.
Send and receive messages
Continue communication with support agents through a simple and secure messaging interface.
Share documents and images
Upload supporting documents, images, or files related to your service request.
Track conversation status
View whether your request is open, pending, or closed.
Receive notifications
Get notified when there is a new response or update from the support team.
Built for customers and business users
Supports individual customers, pharmacies, hospitals, and other business users.
Why Use NGI Connect?
NGI Connect provides a controlled, secure, and convenient way to communicate with our support team. Your conversations are organized by request, making it easier to track updates and continue follow-ups without losing context.
Whether you are raising a new inquiry, submitting documents, or checking on an existing request, NGI Connect helps keep your communication clear and accessible.
Privacy and Security
Your information is used to identify your conversations and provide support. The app is built to support secure communication and controlled access to your service history.
Securely connect with our support team, track conversations, and get updates.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
What’s new
Messaging queue added
Direct BDE selection added
UI changes
push notification
fixed audio packages for future voice messages
Direct BDE selection added
UI changes
push notification
fixed audio packages for future voice messages
Everyone
Learn moreApp support
About the developer
NATIONAL GENERAL INSURANCE CO (P.J.S.C)
sanjay@ngiuae.com
Levels Ground, 2,3, 5, 6, NGI House, Port Saeed St, Deira
إمارة دبيّ
United Arab Emirates
+971 56 829 2653