112 reviews
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About this app

NGTeco, standing for Next-Generation Technology, aims to explore various market segments with its cutting-edge biometric technologies and IoT concepts plus techniques to upgrade user experience of home-use electric and security appliances, and lead the trend of mobile application and terminal interaction.
NGTeco dedicates itself to protecting your loved ones anywhere, creating a seamless experience with easy setup of smart devices, and sharing connected products and services at affordable prices.
With NGTeco Home App, you can manage and control all the NGTeco products in one App:
- Smart Door Lock: Unlock and manage the lock from anywhere
- Security Camera: Enjoy amazingly sharp 1080P live video
- Video Doorbell: See & speak to visitors with smartphone
- Alarm System: Protect the house with smart alarm sensors
- Smart Bulb: Change the brightness or color as need
- Smart Plug: Switch on and off¬ the plug-in appliances from anywhere
More importantly, you can free your hands and control part of them directly with the voice commands when paired with a compatible Amazon Echo or Google Nest device.

If you have any questions, please feel free to contact us.
Tel: +1 (770) 800-2321
E-mail: ngtime@ngteco.com
Website: www.ngteco.com
Updated on
Jan 29, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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112 reviews
Matthew Daves
June 16, 2022
1.) New subscription for every device is too complicated to keep up with when you've got multiple devices. 2.) No way to view subscriptions tied to specific device & on Android app there's no way to view subscriptions at all. 3.) No easily accessible 'Contact Us' option on app, in fact I believe there just isn't any info. at all. 4.) Specific device selected has broken on my 3 times. I am not purchasing another camera from y'all when they consistently break with very light use.
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bill hansen
March 16, 2021
Update- although it's been frustrating to keep the camera working their team has been quick and responsive to my messages and have helped me fix the issue. I was emailed a ZIP file for the older version and it works! just make sure to then go to Google play store, top right corner and unclick the automatic update. I had it working then 24 hours later it would update and not work. once I unclicked that the camera works as it is suppose to!
1 person found this review helpful
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Stephen Giggar
June 28, 2021
Tried configuring the lock myself using my Android phone running Talkback screen reader with the NGTeco App. This App is not real useful to a blind person. The App basically give a lot of variable name and you have to try to guess what they are for. First of all, you have to press the reset button in the battery compartment to put the lock in detection mode. Then find the correct option in the App. Couldn’t do that being nothing but variable name wir being read. Things like Toolbar_navagation Page_smart Page_smart Smart_add Catalog_mode1_list and that repeated 6 times. Catalog_mode2_list I’m guessing each one of those are for a different product that they have. This App if full of stuff like that and make it for the most part unusable to a totally blind person. Then like trying to enter a name! I can’t just double tap when Talkback is running to bring up the EDIT field. Doesn’t work. Can’t unlock the door using the App being the double tap doesn’t work. To select that option if I’m even tapping the correct thing. Getting a finger print to be seen by the lock looks to be hit or miss as far as getting the lock to see I have my finger on the sensor when trying to set it up. Looks like you need to touch the same finger 3 times to get it setup. Other locks allow more touches so that they work better. Didn’t have good luck at getting it setup. Did manage to get a finger print setup in the lock. This was with sighted help with this being I couldn’t do it on my own. Same goes for setting a password, setting up a temp code as well. The sighted person also had trouble with the App being it wasn’t real clear on what to do. The finger print reader looks to be problematic being only about 40% of the time it works. Most of the time it doesn’t for me and I have to type in my password on the lock. Got the lock setup and connected to the bridge with sighted help. Tried bringing the lock online to Alexa! Again the NGTeco Home skil isn’t blind friendly! A totally blind person cannot do it using a computer or cell phone. You can type in your user ID, password and then select the button to continue. At that point a blind person is stuck. The reason why is the skill want you to slide to complete some type of online puzzle. To me, that is dumb. After all, you’ve typed in your user name and password. That step isn’t needed for the puzzle.
2 people found this review helpful
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What's new

1. Optimize the experience of device network configuration.
2. Other bug fixes and improvements.