A Google user
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Terrible app!!! Registered finally after years of failed attempts. Logged in and was able to make a payment. App was awesome, has a lot of info and features. Tried a few weeks later to make another payment and was getting an error message saying my email is not registered. Now the app keeps crashing...I give up.
67 people found this review helpful
AdjuAfrican
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It's not perfect; it needs a lot of work to get it up to standard. Logged in fine and everything, did a refund in January which l still haven't received and had to re-do in May (not on the app). Logged in to view my mortgage accounts and there's a message saying l have no accounts to view and the page is almost blank. This has happened before and l had to call customer service. I am not impressed. Needs much improvement. Circa 2023 and no improvements in this app. NHT and their app is a joke!
69 people found this review helpful
A Google user
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Since using this app for approximately 7 months now, I haven't experienced any problems with making payments, receiving receipts via email and being able to view my loan status and my refund. I am completely satisfied. Great job! However I am not sure if I am able to apply for refund via the app as I am not yet qualified for a refund.
17 people found this review helpful