Don't introduce app without testing. When u r able to send SMS to customer to renew policy through app u must ensure that whatever policies held by the customer to be fetched automatically when ur app is installed. U R asking the customer to type the policy number and customer id. Even after typing and linking my policy, it shows no policies linked. Again and again typing lengthy policy numbers irrititating the customer.
Can't Renewal My Policy with entering correct details of customer ID and Policy Number but same customer ID and Policy Number saved with my Login details. Please don't release version with out testing. At least older version can display correct details and user can renew their policy.
They need to work on app properly. I think they have put on app without testing. I can not register as well as I can not get my policies also. At the end of submitting all information, we get message connection error / server problem. Pls improve on it.
Very badly designed...After loging in my policies should automatically reflect.Why I have to link it to my customer ID... Policy document downloading option is not given under my policies... In all this app complicated....Pl.study the apps of other companies... and make it professional.. Uninstalled....
Great App from Public Sector Company..Was able to renew policy online petty quickly without any issues on a Saturday early morning hours. Policy and Payment schedule were downloaded on to mobile and easy accessable. Keep up the Good Work.
It says the customer ID does not exist or not linked with the policy. I am not even able to pay renewal premium online. It says the agent / DO / Broker is not registered for online payment.
1. Buy Policy for brand new and other company renewals(In force) for two wheeler insurance policy.
2. My Policies – Customer can link their Insurance policies and view the policy status.
3. Customer can search the NIA Branch and Network Hospitals.
4. Customer can register and connect with NIA support desk.
5. Recent Activities.
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