
Spencer Cook
This isn't an app. This is a webpage that always requires a login. It won't save the credentials even if you allow the fingerprint login. I have never gotten a notification of a new ticket or a problem with a computer. I have to rely on text messages or emails. I can't use this app and I pay for the product. It's very disappointing. Please fix this to be useful and not just a flashy checkbook to say you offer an app. Had I known how poorly this was I wouldn't have switched.
5 people found this review helpful

Kenneth Mosher (Joey)
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This app used to be a critical tool for me, but recently it is literally unusable. Recently, I have been unable to launch a script on a device. Trying to get to the list of scripts under the Manage tab would crash the app. I tried reinstalling, and now the app will not even launch; it immediately closes. I hope that it will soon be fixed; being able to remotely manage my devices via the app had saved me a lot of time and effort.
3 people found this review helpful

Will D
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Irritating issues with the app not remembering login credentials despite having a checkbox enabled for exactly that purpose as well as biometric login enabled. What is the point in having an app that doesn't actually work when you need it to? Ninjaone in general is great. This app needs to be fixed. As of right now 11/03/25 - logging in via the app is not working at all in any capacity despite being removed and re-installed.
4 people found this review helpful