MyINFINITI Canada

Infiniti Canada

About this app

Enhance your driving experience with the MyINFINITI Canada App. Enjoy effortless access to your vehicle's key features right from your compatible Android or WearOS* device. With remote access, security capabilities, and detailed vehicle maintenance information, managing your INFINITI has never been more convenient.

INFINITI Financial Services (IFS) customers can now also access their IFS accounts directly through the MyINFINITI Canada App, allowing them to view contract details, view past transactions, download statements, and much more. Manage your IFS account on the go with the MyINFINITI Canada App.

Easily access your INFINITI Protection coverage, view your plans and coverage summary, and explore additional protection options from the product library - all within the app.

All Canadian INFINITI owners can use the MyINFINITI Canada App. Owners with an active INFINITI InTouch® Services Premium package subscription will experience enhanced app functionality. This package is available on the following vehicles:
• 2018-2019, 2022+ QX80
• 2022+ QX60
• 2018-2020 QX60 with navigation
• 2022-2025 QX55
• 2022-2025 QX50
• 2019 QX50 with navigation
• 2018-2019 Q70
• 2022 Q60
• 2019 Q60 with navigation
• 2022-2024 Q50
• 2019 Q50 with navigation
2020-2021 INFINITI Q50, Q60, QX50, and QX80 do not support INFINITI InTouch® Services.

With an active INFINITI InTouch® Services Premium package subscription, you can:
• Remotely Engine Start/Stop**
• Remotely Door Lock and Unlock
• Remotely activate the horn and/or lights
• Search for and send points of interest to your vehicle
• Be notified of Maintenance Alerts and Scheduled Maintenance notifications
• Set customizable boundary, speed and curfew alerts***

The following MyINFINITI features are available to all INFINITI owners, regardless of INFINITI InTouch® Services subscription status:
• Manage your INFINITI account and preferences
• Make a service appointment with your preferred retailer****
• Receive notifications about vehicle recalls or service campaigns
• Refer to your INFINITI’s Maintenance Schedule
• Access FAQs
• Access helpful guides and manuals specific to your vehicle
• Review Warranty information, tow coverage, and Roadside Assistance coverage
• Connect to Roadside Assistance
• Manage your IFS Account
• Manage your INFINITI Protection coverage

* Not all Wear OS devices are supported.
** Vehicles equipped with factory Remote Engine Start. Remote Engine Start System to be used only in accordance with laws or rules in effect in your vehicle’s location.
*** Before deleting a vehicle from your account, it is recommended you delete all personal data and all alerts you have set (Speed, Boundary, and Curfew Alerts).
**** Service appointment booking experience may differ based on retailer selected.

Ratings and reviews

Sometimes it doesn't work...making me think twice about paying for it after my one year trial. It would be a waste of money if it's not working...It keeps thinking when I'm trying sign in. The sign in button doesn't work. I press show password and it doesn't show. I wait while it thinks while I sign in and does nothing. Their customer service wasn't helpful the first time. It took a couple days for them to troubleshoot. Also their customer service is only available during work hours, weekdays..

got it to work for 2 days, now can't login, constant error messages 'something went wrong'. Not much point of having an app that doesn't work. Will see if developers fix app after a couple of more days, otherwise it will be in the trashcan. Disappointed, was looking forward to be able to remote start when further than remote allows. plus the gps was a great and how much gas was left in the tank.

After a month subscription. I'm cancelling. App gives count down time but you get to the car and it's still cold, car isn't even started and thats after the 2 attempts,might as well go out and start the car manually and wait. Not a internet issue. Whenever i use the app I'm not too far from the car. I had this initially as a promo with my car but had these same issue so i didn't renew. Decided to give it a shot again thought it would be upgraded but still the same

What’s new

• App optimizations and improvements