OSCAR CHIWALALA
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Joining other users' experience as well. Since the new updates can't login again to the APP, also when I registered again, the OTP isn't sent. Tried to reach Moshi Branch (Nelson Mandela), but they aren't cooperative in sorting out the problem. -------- Thanks to the support team for the response, and I am glad that the APP is now working 💪
30 people found this review helpful
NMB Bank Tanzania
April 21, 2024
Hello OSCAR CHIWALALA. Thank you for writing to us and sorry for the challenge. You can also get the OTP by entering the menu *150*66# then select 6.Self service then 6. Personal information then 6. Activate the App then you will receive the OTP then go back to the App to enter them. PG
Meshack Mwaipopo
I can't login to this app, it keep on giving the error that says "failed profile data validation process". You guys seem to be not eligible with mobile services. I'm unable to run even small transactions due to poor system like this.
116 people found this review helpful
NMB Bank Tanzania
March 2, 2024
Hello Meshack Mwaipopo thank you for reaching us. Kindly share your account details for further assistance.
hawa mgaya
I need help for Hi Once I was using NMB app on my previous phone but now I am using another phone but when Iam installing the NMB it closes and say that my device is rooted and it says that" NMB Mkononi, detected malware in use, like Magisk or similar tool. To protect you, the app will close. Support REF: 69087144:4ADE 400000" What can I do so that I can continue using NMB app on my new device??
42 people found this review helpful
NMB Bank Tanzania
April 6, 2024
Hello hawa mgaya. Thank you for writing to us and I am very sorry for the challenge. Kindly share your account number for further assistance. ^PG