ExpressNS+

Norfolk Southern Corp

About this app

ExpressNS+™ is the next generation mobile application created by Norfolk Southern to make the Ingate, Outgate, On-Terminal, and Pre-Gate procedures to our intermodal facilities easier for Intermodal Drivers. The legacy app has been migrated to a new more advanced platform with updates to the application’s user interface, improved user experience, as well as more modern and forward-looking features & integrations.

Intermodal Drivers can perform the following functions using ExpressNS+™:
* Submit Pre-Gate Information
* Obtain Visuals of Parking & Pick up Locations
* Search by Reservation Number or Equipment ID
* Receive Electronic J1 Receipts
* Submit Bad Order Information
* Search Intermodal Equipment
* Report equipment damages using camera

Some immediate benefits you can expect from using ExpressNS+™ include:
* Reduced Gate Time via QR Code Scanning
* Streamlined Terminal Activity
* Mobile Mission Management
* Electronic J1 Receipts
* Billing Errors and Availability Notifications
* Visual Parking and Pick up Information
* Unit Lookup by Reservation Number
* Dispatcher Pre-Gate Entry via Web App

For more information on ExpressNS+™, visit us at: http://www.nscorp.com/content/nscorp/en/shipping-options/intermodal/express-ns.html

Ratings and reviews

Google Pixel 9 pro This app overlaps on top of navigation/ status bar. (top of screen) Because of that, it's basically inoperable. I can't change terminal location, cancel, save, or anything that is overlapping. It used to work. Not sure what happened... ps Biometrics no longer works either. We have to log in manually every day. Very inconvenient.

2 weeks ago the app stopped working. I contacted IT on numerous occasions and their department couldn't assist..I was told that they could see I had a profile and could gain access on their enrd. I was the told it could be a software issue in regards to my phone. I pointed out that I've had access to this app since the launch and all my other updates didn't cause a disconnect..... Also I've spoken to many drivers including NS personnel on the ground, and many drivers...many are having issues.

Trying to login and it won't let me select country or state. When the app remembers that option i have to go through about 6 steps to login because with every press it says that I've been logged out. Extremely annoying. This all started when I got a new phone, so app needs a compatibility update, and more than once a year because the last update was August 2023

What’s new

- Resolved CDL login issues.
- Fixed an app crash and freezing issue on the "My Work" screen.
- Implemented minor bug fixes and performance enhancements.