
Aidan Bantillo
I used to be given a code on my receipt after I ate and could enter it manually on the app and get points. I can't do that anymore. I learned this today after dinner. I went back to the cashier and asked if they could credit my account. They could not. Boo at you, Norm's reward program.

A Google user
I come here often and the food is good, though there isnt any coupons to be redeemed for points, all they give is a five dollars and you need to spend a lot to get them. I'd rather have coupons for each time I go, it would make my experience more pleasant. The scanner wont work if its not printed right, just ask the cashier for another reciept. I would give 5 stars if this made me feel better about going to eat here. You have to wait a long time to get any reward and that sucks.
28 people found this review helpful

VERONICA MORGAN
All of our saved reward points were cancelled by Norm's. There is now a limit on the time one has to use reward points. That is not right. We were eating at Norm's often. paying with cash, and saving our reward points as a credit. This reminds me of the time Norm's was sued for cancelling and retaining balances remaining on customer gift cards. We will eat at another restaurant from now on.
24 people found this review helpful