
Rhoderick Ronda
I have pretty much always had a great experience depositing a check....I have been with Northwest Bank for years now and honestly have only had one or two bad experiences and both were when I first opened an account here and both were easy fixes once I realized it was my issue and not the bank at the time but I'll be a value client/customer for as long as you will have me thank you and happy 4th of July.

Justine Stevens
Difficult to navigate, and apparently the auto pay feature doesn't work if they raise your mortgage rate. Really great of them to give me a heads up that I'd need to cancel and create a new autopay when they raised my rate and sent me a letter about that! First late payment of my life and the money was sitting there in an account that I only use for this. I went through 2 phone calls and 9 chats to try to get my money back. Chat feature also doesn't work. Nice!!!
9 people found this review helpful

Kathy Casale
Was looking forward to the new and improved version of online banking. Very disappointed. Was able to get set up and logged in, not able to access the features or look at my accounts/activity. Logged out, tried to log back in, and it won't even let me in! Very inconvienient! Hope this is resolved soon, I relied on it! Don't fix it if ain't broke.
19 people found this review helpful
Sorry for the trouble you are experiencing with our app. We'd be happy to connect with you to discuss further. Please contact us at 1-877-672-5678 or you can PM us on Facebook, facebook.com/northwest, or Twitter, twitter.com/nwsb. Thank you.