Tom Sabatino
- Flag inappropriate
- Show review history
3/30/24 - App still has issues as of today, it doesn't work quite right. The app is improving, and more stable since 2021. One issue, when I log on to the app I arrive at the acct summary. I select deposit from drop down and scroll to the bottom of the page to accept the agreement. I then enter the account and amount to deposit and tap the "Front of Check" button, but it throws me to the bottom of the page instead of opening the camera to take a shot. I then have to scroll back up to take th
2 people found this review helpful
Jennifer Murrell
I hate this app! I would give it zero stars if I could. "Fast Balances" never works, always saying an error occurred. I keep having to opt back in to it but it doesn't help. The app itself is also very confusing to navigate, and it's visually unappealing. If I didn't need quick access to my bank account, I would uninstall the darn thing.
23 people found this review helpful
Kathy Casale
Was looking forward to the new and improved version of online banking. Very disappointed. Was able to get set up and logged in, not able to access the features or look at my accounts/activity. Logged out, tried to log back in, and it won't even let me in! Very inconvienient! Hope this is resolved soon, I relied on it! Don't fix it if ain't broke.
16 people found this review helpful
Sorry for the trouble you are experiencing with our app. We'd be happy to connect with you to discuss further. Please contact us at 1-877-672-5678 or you can PM us on Facebook, facebook.com/northwest, or Twitter, twitter.com/nwsb. Thank you.