NPC Vendas

Npc Software

About this app

NPC Vendas is the customer service app for NPC Store, the management system for clothing stores that sell via WhatsApp. With it, you and your team can serve store customers directly from your cell phones, without needing a computer.

CUSTOMER SERVICE AT YOUR FINGERTIPS
- All store conversations in an organized list: first your customer service interactions, then your team's, and finally the virtual assistant's
- Search by name or phone number
- Messages arriving in real time

SEND AND RECEIVE EVERYTHING
- Text, audio, photos, videos, and documents (PDF, Word, and Excel)
- Record audio and listen before sending
- Take photos and record videos directly through the app
- Open photos in full screen, with zoom

CUSTOMER SERVICE MANAGEMENT
- Take over conversations that are with the virtual assistant or in the queue
- Start, transfer, and end customer service interactions
- Go online or offline to receive new customers

SALES AND CRM
- Create opportunities in the sales funnel from the conversation
- Create tasks with deadlines and assigned users so you don't forget any follow-up

NOTIFICATIONS
- Be notified on your mobile phone when a customer service interaction is directed to you

IMPORTANT
NPC Sales is exclusive to store owners and teams that use NPC Store. To log in, use the same email and password as the system. Your user account must be registered as a customer service representative by the store administrator.

What’s new

Novidades desta versão:

• Nova aba Vendas: escolha o cliente, navegue pelo catálogo e monte o pedido com a grade de tamanhos.
• Catálogo e carrinho dentro da conversa: envie produtos por cor e acompanhe o carrinho do cliente.
• Áudios em 1x, 1,5x ou 2x.
• Modelos da Meta agora aparecem com o texto completo, cabeçalho e botões.
• Respostas do cliente aos botões aparecem na conversa.
• Mais segurança e correções de estabilidade.