
mivange eli
Nice app easy to access except for the error code that usually happens when performing a transaction and also there's no need to input a password and again scan fingerprint before logging in, it's supposed to be an option using password or fingerprint to log in 🙏
1 person found this review helpful
NPF Microfinance Bank
September 1, 2026
We understand how annoying that must be. We're working on a solution. We hope you'll re-consider the rating once we fix the issue.

Adamu Umar Bello
I will just give you 4 stars, my reason for no give you 5 star is that up to date your application is not doing some functions while you mentioned it inside. If possible please make the application user friendly to the extent that your customer can manage loans, apply for loan etc. Once you modify it to that i am sure that no Microfinance Bank will compare himself with you.

shuaib kabir
Please why is it difficult to reset password if someone forgot his or her password. I forget my password and the reset code was sent to me and I entered the reset code but a message come up that say excess login and I should try again later, but it keep on saying the same thing whenever I entered the reset password
7 people found this review helpful
NPF Microfinance Bank
July 10, 2026
Thank you for your feedback.Please try logging in again, ensuring that you use the default password sent to your registered email address, not the password received via SMS.Please note that visiting a branch will not change the process, as the default password is securely generated and must be used for your first login.