650 reviews
Content rating
Everyone
10K+
Downloads
Content rating
Everyone
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About this app

Available to Texas customers only. The Cirro Energy App makes it simple for you to stay connected to your energy on the go. You can easily manage your account anytime, anywhere, to do things like pay your bill and access your energy usage and plan details.

Key features and benefits:
• Access billing features that let you pay your bill, check your balance and review billing and payment history.
• Manage account services like Auto Pay, Average Billing and Paperless Billing.
• View plan details and important documents, and shop for a new plan.
• Use interactive bar graphs and heat maps to compare usage information when it comes to trends, costs and weather impact.
The Cirro Energy App
Updated on
Aug 21, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, App activity, and App info and performance
  • This app may collect these data types
    Personal info
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

637 reviews
Maria Orosco
August 26, 2026
The app works perfectly on August 24th. 2026. today is August 25th 2026 well I was trying to make a payment through the app I was unable to. I kept getting commented unable to process payment due to incorrect card information. even though I had a physical card on hand and typing everything correctly, I was not able to pay the light. at this point they disconnected the light. I'm unable to pay what's going on?
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U.S. Retailers LLC.
August 31, 2026
Hello Maria, we're sorry about the issue you faced last week as we were running through some system upgrades. If you are still seeing this issue, please reinstall the app, and it should fix it. If the issue persists, please call us at 1-800-MY-CIRRO. Thank you for being with us at Cirro Energy!
Glez M
March 7, 2025
Amazing app! I can see daily usage which allows us to stay on top of our bill. I am also able to make informed decisions on when to adjust the thermostat, what time is best to do laundry, etc. Wish all utility apps would copy what cirro have for water and gas since it is super helpful. Thanks and keep up the great work!
1 person found this review helpful
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Lisa Starling
July 21, 2024
I'm a new customer to cirro. I'm looking forward to lower bills. My problem is the app. I've tried several times to enter my account information, but it keeps v telling me my last name doesn't match their records. I have deleted and reinstalled it several times. Any suggestions.
1 person found this review helpful
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U.S. Retailers LLC.
July 22, 2024
Hello Lisa, We're so sorry that you're experiencing difficulties registering your account. We're confident we can help with this issue. Could you please contact us directly at 1-800-692-4776 or service@cirroenergy.com so that we can resolve this issue as soon as possible? Thank you!

What’s new

This required update includes important enhancements to keep your app experience secure, reliable, and up to date. Please update to the latest version to continue using the app.
Content rating
Everyone
Learn more

App support

About the developer
US Retailers LLC
SHEVON.PATEL@NRG.COM
910 Louisiana St Ste B200 Houston, TX 77002-4914 United States
+1 832-428-9545

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