
A Google user
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Hi ACK staff, I'd like to report some issues I faced with your app. First, the app was always very slow, even when I had a good internet connection. I had to uninstall the app and install it again to make it work. Even then, all my purchases were deleted. Second, whenever I tried to download books, it kept on showing the message, "Download failed!" I would appreciate it if you could resolve these issues. Thank you.
24 people found this review helpful
Amar Chitra Katha Pvt Ltd
April 20, 2020
Thanks for your response. We appreciate it. Can you tell us the device you are using at appsupport@ack-media.com? We will try to evaluate the issue and get back to you.

Juneja H
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Appreciate the gesture to read the books for free during the lockdown, but a dark mode is warranted. Few missing titles was disappointing. 'Love' option shd be renamed 'Bookmark' to differentiate from 'Like' option. Bookmarks be given a tab in menu for quickly accessing preferred books. Allow the users to bookmark in quick view/search/list mode. Download issue maybe due to peak traffic hrs. App needing internet to initiate was disappointing, should be done away with if possible. Thx again 🙂
14 people found this review helpful
Amar Chitra Katha Pvt Ltd
April 7, 2020
Hi,
We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!

mohamed zubair
It's such a shame growing up on these lovely comics and not being able to read them although having paid for the subscription. No response by mail and the numbers don't exist of the Customer Service. Quite a disappointment.
7 people found this review helpful
Amar Chitra Katha Pvt Ltd
May 16, 2022
Hi,
Sorry to hear you were unable to reach us. Please contact us on customerservice@ack-media.com, we will make it up to you.