ケータイデータ復旧サービス

5K+
Downloads
Content rating
Everyone
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Screenshot image
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Screenshot image

About this app

■What is mobile data recovery service (online pickup)? 
This is a service that allows our specialized staff to retrieve data from a device that has stopped powering on or is no longer able to view data due to water exposure or damage, and restores the data to a new device. You can receive data anytime and anywhere without having to visit the store again.

■How to use
Please bring the mobile phone containing the data you wish to restore to a Docomo Shop and apply for the "Mobile Data Recovery Service (online pickup)".
When you receive notification that your data has been successfully restored, please install this app and download the recovered data to your new smartphone/tablet.
To use it, you will need the d account (ID/password) of the contracted line at the time of application.

■Data to be restored
・Telephone directory
·image
·movie
*Target data varies depending on the model you are using.

Please check the Docomo website for details on how to use the service.
https://www.nttdocomo.co.jp/su+F3pport/trouble/repair/soaked/data_recovery/index.html
Updated on
Sep 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, App activity and 2 others
Data is encrypted in transit
Data can’t be deleted

What’s new

・軽微な修正を行いました。

App support

About the developer
NTT DOCOMO, INC.
appli-account@ml.nttdocomo.com
2-11-1, NAGATACHO SANNO PARK TOWER CHIYODA-KU, 東京都 100-6150 Japan
+81 80-1002-1042

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