Kidsoft

Kidsoft AU

About this app

IMPORTANT: Your child care service must enable functionality in order to use Kidsoft for Families. Please contact your service to see if this is possible.

Kidsoft understands what Families go through, and wants to offer them the ability to make & modify bookings, make payments, view documentation, and be notified with necessary feedback from their child care service.

Suitable for the following:
- Long Day Care (LDC)
- Before School Care (BSC)
- After School Care (ASC)
- Vacation Care (VAC)
- Kindergarten
- Preschool

Ratings and reviews

The entire thing is almost entirely functionally useless. The booking screen loads occasionally when it feels like it. It usually takes several days to make bookings as the page will only load during some pattern of time I haven't figured out yet. Willing to try animal sacrifice at this point. The web site isn't any better so at least it's consistent.

This app takes FOREVER to load and make bookings. I just spent 30 minutes trying to make a week's worth of bookings only to find out I'd made it for the wrong service (not obvious which service I'm in on the app either), so then had to cancel my bookings and switch service 😮‍💨 Honestly, this app has great potential, and does the things that i want, but it's pace is infuriating. The loading screen will be in my dreams/nightmares.

Please fix the apps in-session capability. Every time a user navigates away from this app to another app, on returning an error saying "internet connection is unavailable " comes up, requiring you to close the app and reopen it. This is a poor user experience and should be fixed.