HelperHat – Live Chat Support

Nunuworks, Inc.

About this app

Simplify your business’s customer support experience with HelperHat’s AI-powered representative. The HelperHat mobile app is designed to help your team manage customer inquiries swiftly and efficiently. With real-time notifications and simplified conversation management, HelperHat ensures that customers get accurate and timely responses whenever they need assistance.

Key Features:

- 24/7 Customer Support: Support your customers around the clock using AI-powered responses and live chats.
- Instant Notifications: Never miss a customer inquiry with real-time push notifications for live-agent requests and new messages.
- Spam Filtering: Keep your inbox clutter-free by automatically detecting spam messages with AI analysis.
- Contact Management: Access customer contact details instantly to provide personalized customer support via email or phone.
In-Depth Analytics: With AI-powered analytics, monitor and gain actionable insights into your customer satisfaction rates, resolution rates, and other key metrics.
- Seamless Collaboration: Empower your team to manage unlimited customer inquiries with AI-powered responses and self-assigned live chats.

Elevate your business’s customer support experience with HelperHat and stay connected with your customers anytime, anywhere.

Important Information: HelperHat's mobile app is a free companion app designed for businesses already using the HelperHat web app. It is intended exclusively for existing team members of subscribed businesses. New accounts cannot be created through the mobile app, and it does not support business subscription or billing management.

Getting Started: Simply download the app and sign in using the email linked to your business’s active HelperHat subscription.

Privacy Policy: https://helperhat.com/privacy
Terms of Service: https://helperhat.com/terms

What’s new

We've fixed some bugs and made improvements to help you deliver better customer support with HelperHat!