Nu Skin Vera

Nu Skin

About this app

Say hello to the Nu Skin Vera mobile app, Nu Skin’s latest digital innovation. We’ve combined our innovative products with cutting-edge technology to offer a depth of personalization that’s unlike anything we’ve offered before. The result is an entirely revolutionized customer experience.

Based on market research and feedback, the initial key features are:
• Skin Consultation—Includes an intelligent questionnaire, optimized mobile face-scanning technology, and an intelligent recommendation engine to help match customers with the right face care products for them.
• Selfie Timeline—Helps track your skin care journey through a series of before and after pictures.
• Product Catalog—Provides market-specific information to customers when they discover/browse products.

Ratings and reviews

The new update is awful! My Lumi Spa gets stuck when I use the app, and the 2-minute countdown extends to 4 minutes. With my Renu, when using the app, errors occur that prevent me from completing my 5-minute routine, only allowing me to do 2 minutes. However, if I don’t open the app, both devices work properly. So definitely, the app is failing.

The app all of a sudden wouldn't connect to my samsung s23 ultra it was connected. So I un-installed app re installed and when I go to pair it. It's saying this Device is associated with another device or user I forget right now. I'm frustrated with this. I paid a lot of money for this renu spa. I would expect it to work. I wish I didn't have to use an app like lumi spa. No app no issues. This is really annoying me. I don't have hrs to play around with this.

Updated on 9/15/22: Now it's working. I can take my photo all right, and my samsung phone is well connected. Just unintalled the app and reintalled it, and tried all over. Can't take my photo for skin consultation. I got new lumispa io yesterday and won't sync with my samsung phone. My friend's Iphone works awesome. Only all android phones are not working. What's the point of new app and device if it won't connect to mobile? Should have this matter fixed BEFORE they sell the device.

What’s new

Thanks for using Nu Skin Vera! This update contains bug fixes and performance improvements to enhance your experience.