ArrivePing
Everyone
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About this app
See where your team is, assign custom workflow tasks, and keep clients updated with live ETAs and two-way communication. Start today and go live in one hour.
ArrivePing is the technician app for home-service companies that want customers to know exactly when the truck will arrive. Dispatch builds the schedule on the web; technicians run their day here; customers get a live, Uber-style ETA by text instead of a four-hour window.
FOR TECHNICIANS
• Today's jobs in order, with address, customer notes and one-tap navigation
• Accept or decline new work orders as dispatch offers them
• Go "On the clock" to share your live location with dispatch while you're working, even when the app is closed or not in use. Go off the clock or sign out and sharing stops
• Capture job photos, collect a customer signature and dictate voice notes that are transcribed for the office
• Message dispatch and the customer from the job, with unread badges that actually clear
• See your completed jobs and earnings per company
• Work for more than one company? Switch rosters without mixing up jobs
FOR CUSTOMERS (no app needed)
• Automatic "on the way" text with a live map and arrival time
• Reply to the technician if plans change
• Arrival and completion confirmations
FOR THE OFFICE
• Web dispatch board with live technician locations, drag-and-drop assignment and automatic customer notifications
• Job history, photos, signatures and time on site kept per job
• Simple per-technician pricing; add or remove seats any time
ArrivePing accounts are provisioned by your employer. If you've been invited, sign in with the email on your invitation; there is no public sign-up for technicians. Companies can start a free trial at arriveping.com.
PRIVACY
While you're on the clock, ArrivePing shares your location with your dispatcher and gives the customer you're travelling to a live arrival time, even when the app is closed or not in use. A notification shows whenever location is being shared. You can delete your account at any time from Profile → Delete my account. Privacy policy: arriveping.com/privacy
ArrivePing is made by NVC360 in Winnipeg, Canada. Questions: support@nvc360.com
ArrivePing is the technician app for home-service companies that want customers to know exactly when the truck will arrive. Dispatch builds the schedule on the web; technicians run their day here; customers get a live, Uber-style ETA by text instead of a four-hour window.
FOR TECHNICIANS
• Today's jobs in order, with address, customer notes and one-tap navigation
• Accept or decline new work orders as dispatch offers them
• Go "On the clock" to share your live location with dispatch while you're working, even when the app is closed or not in use. Go off the clock or sign out and sharing stops
• Capture job photos, collect a customer signature and dictate voice notes that are transcribed for the office
• Message dispatch and the customer from the job, with unread badges that actually clear
• See your completed jobs and earnings per company
• Work for more than one company? Switch rosters without mixing up jobs
FOR CUSTOMERS (no app needed)
• Automatic "on the way" text with a live map and arrival time
• Reply to the technician if plans change
• Arrival and completion confirmations
FOR THE OFFICE
• Web dispatch board with live technician locations, drag-and-drop assignment and automatic customer notifications
• Job history, photos, signatures and time on site kept per job
• Simple per-technician pricing; add or remove seats any time
ArrivePing accounts are provisioned by your employer. If you've been invited, sign in with the email on your invitation; there is no public sign-up for technicians. Companies can start a free trial at arriveping.com.
PRIVACY
While you're on the clock, ArrivePing shares your location with your dispatcher and gives the customer you're travelling to a live arrival time, even when the app is closed or not in use. A notification shows whenever location is being shared. You can delete your account at any time from Profile → Delete my account. Privacy policy: arriveping.com/privacy
ArrivePing is made by NVC360 in Winnipeg, Canada. Questions: support@nvc360.com
Live arrival times, dispatch and job tools for field service technicians.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
What’s new
New job offers and messages from dispatch now arrive as push notifications.
Tab bars and action buttons now sit above Android's navigation buttons.
Tab bars and action buttons now sit above Android's navigation buttons.
App support
About the developer
10161758 Manitoba Ltd
dan@nvc360.com
40 Mountbatten Ave
Winnipeg, MB R3P 0W4
Canada
+1 204-955-6052
