Minha Claro

4.6
2.12M reviews
50M+
Downloads
Content rating
Everyone
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About this app

Mobile and Residential Customers: With the My Claro App, you have complete control over your products (except corporate plans). Manage your mobile, broadband internet, and TV plans quickly and get free access without using your data allowance.*

WHAT YOU'LL FIND HERE:

- Control your mobile internet usage and manage your home broadband plan.

- View plan details, balance, payment method, grace period, benefits, and more.

- Access the complete invoice for all mobile and residential products.

- Pay, download a second copy, and share your mobile and residential invoices directly in the app.

- Activate digital billing and receive it in your email.

- Enable automatic debit and get discounts on your bill.

- Pay outstanding bills in installments or report a payment made.

- Track your technical visits and the signal strength of your residential products in real time.

- Configure your home Wi-Fi networks.

- Manage and view all your numbers with a single login.

- Exclusive packages and promotions for My Claro App users.

Remember: browsing My Claro is free.

*Exemption valid on the Claro mobile network.
Updated on
Mar 12, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
2.11M reviews
D. Alves (D. Alv)
February 26, 2026
Inconsistent operation. Clear Claro standard, for which the rule is commissioned attendants almost never solving consumer's problems whenever Claro profits maybe at stake, frequent interruptions, poor coverage. App and systems not conceived by professionals, present inconsistent and contradictory data about programmed maintenance, don't appropriately notify about issues in contracted services, unable even to recognize password right after successfully changing password and then logging out.
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ian Pal
September 28, 2021
Very frustrating! Very delay! I recharged and when I check in the app. It doesn't appear you need to wait for hours! And it consumed all my load when I try to change my data plan when it's about to finish. Very redicolous bad app for a big company! Shame on you!!!
62 people found this review helpful
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Claro Brasil
September 30, 2021
Olá, Ian! Peço desculpas pelo ocorrido. Por gentileza, me informe se ainda nota essa mensagem na tela ao tentar acessar a plataforma. Caso sim, sugiro que deixe o 4G ativo, assim o seu login será automático. Te aguardo por aqui para saber se deu tudo certo! Minha Claro Móvel – Recargas, fatura e internet
Anna Lewandowska
November 1, 2022
The app regularly stops at the moment of the number identification and doesn't open. In rare cases when goes further it shows the various promos and fantastic offers, but doesn't allow to manage your account (switching off marvellous claro packages is impossible) The worst is that are no other options in this country.
73 people found this review helpful
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Claro Brasil
November 3, 2022
Oi, Anna! Sinto muito por isso. Para que o suporte fique mais preciso, peço que encaminhe mais detalhes sobre esse cenário digitando claro.com.br/appminhaclaromovel em seu navegador. Por lá, não esqueça de enviar um print ou uma gravação da tela. Desta forma posso te ajudar precisamente. Conte comigo! Minha Claro Móvel – Recargas, fatura e internet

What’s new

Estamos felizes em apresentar uma nova atualização do App Minha Claro!
Nesta versão, fizemos alguns ajustes para uma melhor experiência com seus produtos móveis e residenciais. Aproveite!

Gostou do app? Deixe uma avaliação! Sua opinião é muito importante para nós.

Ficou com alguma dúvida? Pode enviar para www.claro.com.br/appminhaclaromovel

App support

About the developer
CLARO SA
ongoinginternet@claro.com.br
Rua HENRI DUNANT 780 TORRE A E TORRE B SANTO AMARO SÃO PAULO - SP 04709-110 Brazil
+1 979-637-3882

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