NW Plus CU Mobile Banking

NW Plus CU

About this app

The NW Plus CU Mobile Banking App is the convenient and secure way to manage your accounts from your mobile device*.

Manage Your NW Plus CU Accounts:
• See account balances and review recent activity
• Transfer money between accounts instantly
• Deposit checks quickly and securely with remote deposit capture
• Open new accounts
• View your eStatements

CARDS+ Debit Card Management Tools:
• Activate your card, and set or reset your PIN
• Instantly lock and unlock your debit card from anywhere
• Set spending limits, and add controls for where and how your card is used
• Set transaction notifications and alerts
• See detailed spending insights; view spending by category, monthly trends or location

Plus More:
• Add, manage, and pay bills through one convenient place with Bill Pay
• Securely send and receive money with Zelle®**
• FREE Credit Score monitoring, insights and tools from Credit Sense
• Locate any of CO-OP's 30,000+ surcharge-free ATMs and 5,000+ shared branches nationwide***

A valid NW Plus CU Online Banking ID and password is required to access your accounts through the NW Plus CU Mobile App. If you are not a NW Plus CU member, or if you have questions about the mobile banking service, call us at 425.297.1000 or stop by any of our branches.

Disclosure:
NW Plus CU is federally insured by NCUA and is an Equal Housing Opportunity Lender.

To learn how we protect your privacy, please visit nwpluscu.com/MobilePrivacy

NW Plus CU does not charge monthly fees for Online Banking or the Mobile Banking App. This is not an exhaustive feature list and is subject to change without notice.

*Message and data fees may apply. Check with your wireless service provider for details.

** Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

***Not a feature of the NW Plus CU Mobile App – Complimentary member benefit

Ratings and reviews

I find this app okay but the bill pay could use some work, more access to information. It would be A LOT better if there was a way to mark the items on the screen as we balance the check book, had that YEARS ago with BOA. This review was done before the change. The new app SUCKS. I have a hard time figuring out what account is what. What account has been paid on bill pay. You need to get customer input and redo it again.!!!! Not everyone is a tech geek.

Now the app doesn't work on my phone model as of the last upgrade. Kids in Congo died mining rare minerals for our phones. We shouldn't need a new one every year. I am changing banks because I live in the next town over, and NWPlus makes it extremely inconvenient to deposit a check in any way except in person. I now find I can't use the app, and there are no ATMs that take deposits either. How inconvenient!! Also, whoever writes checks these days is inconvenient too.

Unteliable. Crashes regularly. Uninstalling and re-installing doesn't fix it. Spent 45 minutes in online chat only to learn it's a known problem with *certain* android devices, with no fix. Two weeks after online chat, I receive a call from customer service saying it's fixed, but now the app doesn't even open. Customer Service's advise? "Just use the website if the app doesn't work for you.' *sigh*