OCHSNER Smart App
1K+
Downloads
Everyone
info
About this app
Use the OCHSNER Smart app to operate your heat pump. The app includes all the features required for presetting, controlling and monitoring the heat pump. Highly intuitive navigation and input thanks to excellent usability. After downloading the app, scan the QR code in your heat pump's service book to gain access to your system control.
What you can expect:
-) Detailed information with clear diagrams: the app offers you a full range of documentation, logging and statistical functions. They can be clearly displayed as diagrams in daily, monthly or annual comparisons, for example. This means you have very simple options for maintaining an overview of parameters such as power consumption and heat generation.
-) Intelligent detection of input errors: when you change data and parameters, the intelligent app recognises inconsistent user inputs and displays them immediately. This avoids input errors.
-) Comprehensive remote control: all of the app's functions can be used on the move, regardless of location, via the internet connection. This means you can change settings if, for example, you return from a business trip or holiday earlier than expected and want to increase the temperature in your home before you arrive. Warnings or error messages are also forwarded to you remotely.
-) Direct line to customer service: if alerts or faults arise, you can get in touch with your Ochsner customer service by phone or email, directly from the app. This brings with it the advantage that information on the system can be disclosed at the same time, along with its current status and location. This allows customer service to respond faster and intervene right away if remote maintenance is enabled.
What you can expect:
-) Detailed information with clear diagrams: the app offers you a full range of documentation, logging and statistical functions. They can be clearly displayed as diagrams in daily, monthly or annual comparisons, for example. This means you have very simple options for maintaining an overview of parameters such as power consumption and heat generation.
-) Intelligent detection of input errors: when you change data and parameters, the intelligent app recognises inconsistent user inputs and displays them immediately. This avoids input errors.
-) Comprehensive remote control: all of the app's functions can be used on the move, regardless of location, via the internet connection. This means you can change settings if, for example, you return from a business trip or holiday earlier than expected and want to increase the temperature in your home before you arrive. Warnings or error messages are also forwarded to you remotely.
-) Direct line to customer service: if alerts or faults arise, you can get in touch with your Ochsner customer service by phone or email, directly from the app. This brings with it the advantage that information on the system can be disclosed at the same time, along with its current status and location. This allows customer service to respond faster and intervene right away if remote maintenance is enabled.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
What’s new
- New languages available: The app now supports additional languages.
- Support for OTS systems: Existing customers with OTS systems can now also use the app. The option to perform software updates for the heat pump directly via the app has been integrated.
- Login security: Improvements in the stability and security of the login process.
- General performance improvements and minor bug fixes.
- Support for OTS systems: Existing customers with OTS systems can now also use the app. The option to perform software updates for the heat pump directly via the app has been integrated.
- Login security: Improvements in the stability and security of the login process.
- General performance improvements and minor bug fixes.
App support
phone
Phone number
+435042455001
About the developer
Ochsner Technologies GmbH
ots-app@ochsner.com
Bockgasse 2 a
4021 Linz
Austria
+43 50 42450