Patient Communication

OhMD, Inc.

About this app

Communication in healthcare is a challenge. Doctors still carry around pagers and play phone tag with each other. Patients rarely like calling their doctors and practices, leaving a voicemail, and waiting for a call back.

We set out to simplify communication for healthcare by making it as easy as texting.

We are a simple healthcare communication platform that allows doctors to securely text message with other healthcare professionals, doctors, patients and care teams.

We makes communication between patients and their care teams as easy as sending and receiving a text message. It is a free app for all patients to use with their doctors and care teams in participating practices and hospitals.

Ratings and reviews

Handy to be able to talk with your provider through the app, I did have issues with it loading. Then I had trouble finding how to reset the password as my email account showed as not found. Which was strange since that was the email address that had notifications for the app and when I had messages. I did find a work around by creating a new account with all the same info. So if you're not able to reset the password or see messages just start a new account!

I've had to use this app for a while so hopefully adding another negative review to the loads of others might help encourage the developers to focus on improving patient's experience of the app or prevent providers from using this app. It typically takes a very long time to load messages and I've had to uninstall and reinstall to fix issues with it never loading messages. I had to uninstall and reinstall twice in as many weeks to fix this and not getting push notifications.

In general: Slow, won't load messages, won't send without finagling. Specifically: OhMD deleted my chats and can't find my provider despite a conversation that's lasted weeks. I'm missing critical information. This is an important app in theory but in practice this is more frustrating than it's worth. Unless something changes FAST, talk to your provider about literally any other app. EDIT: Logging out/in fixed. Tech support is good. Still really darn slow, but.

What's new

The latest version of OhMD includes:
- Small bug fixes