BurgerFi

BurgerFi International

About this app

The BurgerFi app makes it easier and more convenient to order your BurgerFi favorites from your fingertips.

About BurgerFi Rewards:
- Get Free Fries upon registration
- Earn $10 for every $100 spend
- Free treat on your birthday
- Exclusive access to offers and promotions

App Features:
- Skip the line. Order ahead for fast pick-up!
- Pay with your phone with saved cards
- Send digital gift cards right from the App
- Save your favorite BurgerFi location

Ratings and reviews

This app needs some work. The customization options are great. But every time I go to checkout, I receive a "Something went wrong!" message and get kicked back to the main menu. Nothing I do can get me to the checkout page. So yeah, I cannot use the app and I cannot call orders in ahead of time. So the app is basically useless.... Y'all got great food though.

I scanned to redeem my reward, but nothing comes off at the register. You don't know if it redeemed anything until it's already been paid for. I submitted the error through the app, which forwarded me to gmail. I email what happened. I'm emailed back with a generic "contact us" form to select my issue from drop-down menus - my issue wasn't listed. I haven't received a response in a week. The burgers are pretty good, but the bait and switch rewards makes me more inclined to just go to Five Guys.

Disappointed with the app, it works but only at a most basic level, the kiosks at the Kissimmee location are a better design. You can't customize orders, just delete predefined ingredients; for example I couldn't add pickles to my bacon cheeseburger. Also, getting to the shipping cart requires you to be in the menu (very bad design, it should always be available from the top menu). Is also like to see an option to tip those kids that do such a great job on the burgers.

What’s new

- Minor bug fixes and enhancements