The app is useless. You can only use it to order in advance and that's a joke. They need a notes area for items not listed such as BurgerFi sauce to be added on a burger. It needs to display my rewards number because they don't have a scannable code. It's a hassle trying to use rewards because they need your email address, phone number, and rewards number at the register. You're stuck holding up a line of hungry people. If you have a rewards account from signing up online, you can't get a physical rewards card without having to get rid of your original account because it will be a different number.
App does not work and has no links for help. Would not allow me to find store while standing in their store. The geopiece just kept saying no location within 25 miles, but i could find it and make it my preferred store but could never get the app to select it..so never could place an order. Seems like a beta version of the app with alot of broken Functionality. And of course, you pay 10 bucks for a burger and no matter what, they will not put ketchup mustard or mayo on the 10 dollar burger..
This app is fairly useless. It doesn't even store your loyalty club number, and you can't combine payment methods or store a gift card in it. Also, it doesn't have half of their menu.
Could use an extra cheese option, later pick up times, and a special instructions/comment section.
Terrible! Everything that I ordered was WRONG!
Misc. updates to the online ordering experience