The times I order from here, I usually go pick up the order. Today, I decided to get it delivered! Wrong idea!! They forgot an item and when I called to complain the first girl put me on hold. A second girl tried to tell me that my order didnt come with fries. I replied that I knew that. This wasnt my first time ordering! That was the reason I added the item. Then, she said I had to call the delivery company for a refund. But, it wasn't their fault; it wasn't packaged to begin with!!
2 people found this review helpful
Where's the help? Servers having to clear there own tables with people waiting outside. Where's Managment, is she to good to clean tables or at the very least seating people. Servers doing it all. Been here several times over the past year and now not sure if I will return.
I used to love this restaurant, but the last 2 times I've ordered it has been awful. First they got the order wrong (they did give us free food but not what we're ordered.) This time I ordered the 2 for 18 chicken fried steak and one was tube large one and the other was a small one. The black eyed peas were hard and nasty. The small chicken fry had spots where the batter was hard as a brick and shop's where it was still raw. I will NOT order from there again!!!
15 people found this review helpful