
BecBec00
Food is always great but ordering online doesn't seem to make getting your food any faster besides being able to bypass checking out in the middle of the line. However, it is very nice to get rewards and be able to get some money off your meals. Only issue I have is the "Contact Us" page does not seem to work. I had a small issue with my account and wasn't sure how to fix it. Everytime I hit send nothing happens. Otherwise, amazing food and great app.
1 person found this review helpful
Texas Roadhouse, Inc
December 7, 2025
Thank you for your positive feedback. We will let our corporate team know- we are always looking for ways to improve our guest experience, in store, online, or through our Mobile App. Thanks again!

Tom H
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App installed fine and can call it up well but have not ordered thru it yet. Almost always having a problem when trying to enter a receipt into it. It is not intuitive as to where you follow to scan it in and when you do get there there is no button to hit to scan. We have been unable to enter 95% of our receipts within the short time limit after you get them. Today also was met with a blank screen when trying to enter the scan portion on my computer.
2 people found this review helpful
Texas Roadhouse, Inc
May 4, 2023
We alerted our corporate team, who works to address these problems quickly. We are very sorry about this inconvenience. We will look at making additional changes moving forward to ensure that issues like this do not continue to happen. Please reach out to us at https://www.eatjaggers.com/contact-us so we can help get you your points!

Debbie LePere
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When I hit the scan tab, the QR code is partially hidden. The app doesn't allow you to scroll up or down to view the code. Same issue when trying to manually add a receipt. No scrolling. EDIT I Still have not been able to scan my rewards at a store, nor can I add my receipts after a visit. I'm disappointed with the rewards program.
2 people found this review helpful
Texas Roadhouse, Inc
January 28, 2025
Thank you for your feedback. We alerted our corporate team, who works to address these problems quickly. We are very sorry about this inconvenience. We will look at making additional changes moving forward to ensure that issues like this do not continue to happen.