
Bernadine Gonzales
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Some of the best ramen I've ever had, seriously. Employees are always friendly. The app, however, will not let me select my reward when I go to checkout. I've already redeemed my 100 points, but when I went to go use it, it said 'no rewards found'. So I lost my reward. I'm disappointed about that because it's not all the time I can order from here.
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Kellie Takamori
Rewards idea is awesome. I've accumulated a bunch of points from several visits then all of a sudden without notice, my points gets turned to reward dollars that make up less than the rewards. Wish I was informed it would expire or convert. I would've used my rewards for a ramen. Sad day. Defeats the thrill of a rewards program if Jinya just takes the rug from under us whenever and without notice.

Wolf V
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The app does not have the ability to ask to have items removed due to allergies or preferences, and also doesn't have a comment/special instructions field to use as a workaround. Would suggest both of those be added, without that functionality I cannot use it for online ordering.
1 person found this review helpful