Portillo's

Portillo's Hot Dogs

About this app

Hot dog! Since 1963, Portillo’s has been serving fresh, homemade Chicago-style classics in nostalgic themed restaurants. With the new Portillo’s app, you can order your meal ahead of time for delivery or pick it up at a restaurant near you. You’ll also enjoy these new features of the Portillo’s online ordering experience:

Free Cake on your Birthday:
Sign up to join the Portillo’s Birthday Club for a free slice of Chocolate cake on your birthday! You can register up to three kids, too.
Add your free slice of birthday cake to your order through the app.

Exclusive Offers:
Get exclusive offers and be the first to learn about new menu items and seasonal salads, sandwiches, and desserts.

Delivery:
Order delivery from your nearby Portillo’s.
Track your order.
Receive status updates about your order in real time.

Easy Ways to Pick Up:
Order from anywhere and pick up from any location. There are three easy ways: Inside the Restaurant, Delivery, or Drive Thru Pickup at participating locations.

Save your Favorites:
Easily save your favorite order so you can order quickly and come back again and again.
Favorite Portillo’s locations that you order from the most.

Customize your Order:
Want your Italian beef sandwich dry, cut in half, with hot peppers and mozzarella cheese and gravy on the side? No problem! Simply customize your Portillo’s favorites to get exactly what you want.

Restaurant Locator:
Quickly find your nearby Portillo’s for delivery or pick up.

Get your buns ready for some delicious food! Will it be our classic Chicago-style hot dog or our legendary Italian beef sandwich with home-cooked sweet peppers? Perhaps you’re in the mood for one of our char-grilled burgers or a chopped salad. No matter what you order, finish your meal with a slice of our fresh-baked chocolate cake or a chocolate cake shake. There’s something for everyone at Portillo’s!

Ratings and reviews

What terrible online ordering for such a great restaurant! At least this super annoying app worked for me unlike their website that just sticks me in an endless loop of choosing between pickup and delivery. As for this app, every single time I place an item in the bag I get an upsell pop-up. Every. Time. Makes ordering twice as long. Every other restaurant sticks to just one before checkout. No problem. But an upsell pop-up for EVERY ITEM?! Too many other choices to deal with this.

Your business is having a special for free delivery. I go to my location in The Colony, TX all the time. But your app doesn't recognize that there is one in my location. Why? And I can't order food. I have 2 people in my house with Covid & I just had a triple bypass, we can't get it. Please and get this app figured out!

No rewards? What a shame..given the expensive prices, why not encourage loyalty points? Also, some locations are oblivious to mobile orders and are probably used to Doordash more, so they have a hard time organizing and finding your pick up.

What's new

Update to address minor bug and improve user experience