LevelUp is costing Tin Drum business. I love the restaurant, so i wanted the appm When deals do not go through, or apply as intended it is so frustrating. And the LevelUp customer service is a joke. They answer your email quickly just for the sake of answering your email, and do little-to-nothing to address the issue. Tin Drum, if you're reading this, fire LevelUp and go with somebody else. Your dining experience shouldn't be marred by their glitchy software.
Good idea, but not great execution. App crashes mid-order sometimes. Some limited time deals take weeks to be removed and just fail when you try them. And the rewards that give you free rolls don't seem to be working, still getting charged for them.
Grrr Look, I get it. Wouldn't it be great if everyone ordered and paid through a single app? The problem is that I don't want to have an app for everywhere I eat, and I don't want to give my credit card info to every app of the week. I've also lost my online saved orders. Worst, you've ANNOYED ME. My wife and I used to eat at Tin Drum 1-2 times per week. That's dropped to once a month or less. Love the people there, but I'm sick of being reminded of the MBAs pulling the strings.
New Version Doesn't Work Correctly Nothing but problems with it so far. It crashed when I added my card and now when I go to review my order, it gives me a message that they are experiencing high volume of orders and I can't order because it checks the time of pickup without asking first and by default it's set to ASAP. I was finally able to get past the message after many attempts
Buggy By the time we got to the Tin Drum, I almost had an order in. Then it crashed and lost all. This happened more than once. Now the local store looks to be closed permanently. guess it's time to deinstall.
Literally doesnt work Like just make it do the thing you say it does. Its not hard
- Updated app ordering experience
- Added pay with your phone
- Added $5 credit for downloading app
- Added rewards: $5 off every $55 you spend
- Added automatically find your nearest location
- Added refer a friend rewards
Free Trivia Game App to collect loyalty points & earn loyalty gift cards reward!