Omnichannel

Ashento

About this app

Omnichannel support center

Omnichannel connects with popular customer communication channels like Email, Website live chat, Facebook, Twitter, WhatsApp, Instagram, Line, etc. This helps you deliver a consistent customer experience across channels – from a single dashboard.

Customer engagement made easy
Omnichannel enables your teams to be more productive, faster, and collaborate without switching applications.

Stay informed with automatically generated reports

See what's happening with your conversations and agents, or assess which labels or inboxes are most active, and analyze key performance indicators that matter – from your Omnichannel dashboard.

- Conversation Report
- Agent Report
- Label Report
- Inbox Reports
- Team Report
- Report

Omnichannel - customer engagement platform. Alternative to Intercom, Zendesk & Salesforce

What’s new

Mengobrol dengan pelanggan Anda, dan jadilah lebih produktif di mana saja, kapan saja!

Pembaruan Fitur:
- Menambahkan perubahan untuk menyertakan laporan pengiriman untuk semua saluran.
- Memperbaiki sedikit masalah.

Fitur utama:
- Dapatkan pemberitahuan push tentang obrolan baru.
- Mengobrol dengan pelanggan Anda langsung dari aplikasi.
- Tetapkan agen.
- Lihat tag, catatan untuk setiap pelanggan.
- Tambahkan label
- Tambahkan tim khusus
- Pilihan bahasa