Chat K-IO

Tradit Soluções em Tecnologia

About this app

K-io Chat is the complete CRM + Omnichannel Customer Service + Artificial Intelligence platform for sales and customer service teams.

Manage all your conversations — WhatsApp, Instagram, Messenger, Telegram, and Live Chat — in one place, without having to switch between apps.

━━━ WHAT YOU CAN DO ━━━

💬 OMNICHANNEL SUPPORT
• Receive and respond to messages from WhatsApp, Instagram, Messenger, and Telegram
• Send text, images, audio, video, and documents
• Transfer support requests between agents and departments
• Real-time typing and online presence indicator
• Quick response macros to speed up support

🤖 ARTIFICIAL INTELLIGENCE
• Autonomous chatbot with a personalized knowledge base
• Automatic conversation summary via AI
• Next action suggestion for each deal
• Automatic audio transcription (Whisper AI)
• Predictive Health Score of your leads

📊 CRM & SALES PIPELINE
• Drag-and-drop Kanban board
• Track deals, tasks, and follow-ups
• Sales goals with team ranking
• Real-time reports and analytics
• Lead Scoring Configurable

📢 CAMPAIGNS & AUTOMATION
• Campaign launches via WhatsApp and email
• Kanban automations with smart triggers
• Social Comment Auto-DM for Instagram and Facebook
• Visual workflows with conditions and delays

━━━ EXCLUSIVE DIFFERENTIALS ━━━

✅ The only CRM that combines Chat + AI + Automation in a single app
✅ Social Comment: automatically capture leads through comments
✅ Active prospecting with data from the Federal Revenue Service
✅ White-Label available for resellers
✅ Real-time push notifications

━━━ WHO IT'S FOR ━━━

→ Sales teams that use WhatsApp as their main channel
→ Companies that want to centralize multiple channels
→ Businesses that need integrated CRM + customer service
→ Resellers who want to offer the platform with their Brand

K-io Chat — Sell more. Serve better. With AI.

What’s new

Nesta versão:
- Correção na exibição e envio de templates de mensagens.
- Regra de chat atualizada: agora é obrigatório assumir conversas da fila/IA antes de enviar mensagens.
- Melhorias gerais de estabilidade e performance.