Omnider

SDC Software

About this app

Omnider is an AI-powered multi-channel customer communication platform developed for businesses.

It brings together WhatsApp Business, Instagram, Facebook Messenger, Telegram, Web Chat, and other communication channels in a single application, allowing you to centrally manage your customer conversations. All customer messages in one place
View and manage all your conversations in a single inbox without switching between different platforms.
AI-powered customer service
Omnider AI Assistant helps you provide your customers with quick and consistent responses.
AI-powered suggested answers
Automatic customer responses
AI Assistant powered by knowledge base
Faster support processes
Supported platforms

• WhatsApp Business
• Instagram
• Facebook Messenger
• Telegram
• Line
• Web Chat
• New platforms coming soon

Powerful features
Shared customer inbox
Real-time messaging
Chat filtering
Multi-user support
AI media analysis
WhatsApp Flow support
CRM integration
Tagging and customer management
File sharing
Notification system
Modern and fast interface

Who is Omnider for?

E-commerce businesses
Software companies
Agencies
Healthcare organizations
Educational institutions
Tourism companies
Service sector
Sales teams
Customer support teams

Why Omnider?

✓ All messages in one app
✓ AI-powered customer communication
✓ Multi-platform support
✓ Fast setup
✓ Secure infrastructure
✓ Modern user experience

Manage your customer communication from a single center and work more efficiently with the power of artificial intelligence.