My 180 Medical

180 Medical

About this app

The My180Medical App makes managing your supplies a breeze in one comprehensive solution.

Whether you’d like to request an update to your catheter or ostomy supply order, track your shipments, or send us a secure message, this app offers an easy way to get it done – all without having to make a phone call!

Why Choose the 180 Medical Customer Portal App?
- Easy order confirmation
- Track shipments
- Request updates to your account, including insurance, phone, and address changes
- View billing statements and pay your balance
- Secure, digital paperwork and messaging
- And more!

Whether you have a spinal cord injury, incontinence, spina bifida, an ostomy (colostomy, ileostomy, or urostomy), or any other condition requiring our specialized supplies, 180 Medical is here for your product and ordering needs.

As one of the leading catheter suppliers and ostomy supply providers in America, 180 Medical has a commitment to providing unparalleled customer service and the very best supplies in the industry. Our specialists are experts in our industry when it comes to catheter and ostomy product knowledge, navigating challenges, and understanding insurance coverage.

180 Medical’s customers are so satisfied with our service that we’ve earned an Excellent rating on Trustpilot with over 10,000 reviews.

Join the community of 180 Medical customers who've discovered the unmatched convenience that comes with the my.180medical.com portal app for 180 Medical account and supply management.

The 180 Medical App is for current customers to manage their accounts.

Are you ready to experience the award-winning service that our customers love? Get started by reaching out to us at www.180medical.com/contact-us or call our support team. We’re ready to help!

Ratings and reviews

Products, shipping, and customer service is great no doubt. My only issue is this apps billing system having to be redirected to a third party patient wallet site that isn't linked and we have to provide a code I can't seem to find, and the amount to the cent in order to find and pay for said bill.. I'm mind blown to how inconvenient it is to PAY for services/products without having to call and/or wait to be called first just to bypass this circle jerk.

For most part I've had a very positive experience. Friendly, experienced operators. I had a glitch getting to a person the first time I called but all good now. And they are also willing to work with you on finding the perfect supplies to make your life much easier and hassle free. I've had a few issues but again they stop at nothing to get the patient what they need. And are in constant contact too, until the problem is solved. Which is great. I recommend this company for ostomy supplies.

Cannot properly get signed up. Will not enter complete date of birth. adds extra letters to my email name

What’s new

Enhanced Two-Factor Authentication (2FA) security and verification.
Improved expired code handling, iOS 26 compatibility, account creation for authorized designees, and provider confirmation workflow.
Added safeguards for address changes under review.
Enhanced dark/light mode support, UI stability, alerts visibility, and address display handling.
Fixed alert display, address line 2, and iOS 26 logo/avatar rendering issues for a smoother experience.