
Fwufikins
On my phone at least, the app consistently crashes whenever I try to login. I've tried restarting, clearing my cache, and even reinstalling the app, but the app always crashes as soon as I hit login. I know it's not a problem with our account, because I can use the desktop version just fine, and my wife can access the app on her phone with no issues.
OneAZ Credit Union
October 10, 2024
Hi! We are sorry to hear you are having trouble with the app running on your phone. If you have a VPN enabled, please disable that and try again. If you still experience the same issue, please reach out to our Member Care team at 844-663-2928 for further troubleshooting. We would be happy to look at things closer!

Kelsi Rasmussen
I used to love the online bill pay option. As soon as the money was sent, whether electronically or paper check, it was deducted from your account. Plus, on the scheduled payment page, it kept a running total. Now, money isn't deducted until the entity it is sent to accepts payment or the check is cashed. Frustratingly, people hold on to paper checks. The balance isn't accurate. I have other banking options, and this new app and format make it tempting to switch.
15 people found this review helpful
OneAZ Credit Union
November 17, 2021
Thank you for sharing your experience with us Kelsi. We're disappointed to hear the app is not meeting your expectations. We will share this feedback with our team. Thank you for your membership with OneAZ!

Breanna Earven
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I loved this app, until a couple of months ago. I live in a small town and have to drive an hour to the next town for my physical bank. Having the app made me eliminate trips back and forth and gave me the convenience of depositing my checks at home. Well, now every time I try to deposit a check, the app just closes itself. It is really frustrating when I now have to spend so much in fuel just to make quick trips to the bank. I really hope you fix this issue quickly.
7 people found this review helpful
OneAZ Credit Union
April 19, 2022
Hi Breanna, We want to check-in with you and see if you have found resolution. If you have not, please call our knowledgeable and helpful Member Care Center at 844.663.2928. Thank you for your membership with OneAZ!