Deliver exceptional helpdesk support and manage your daily tasks on the go. The OneDesk mobile app is designed to connect you to your OneDesk account. Respond to customer tickets, update tasks, collaborate with your colleagues, and track or log time easily from your phone.
OneDesk is an all-in-one application for help desk, issue tracking, requirements management, and project management. OneDesk allows you to support customers and manage projects in one place.
KEY MOBILE FEATURES:
Access your tickets and tasks
Respond to customer tickets and messages
Manage tasks and tickets - Prioritize, assign, update statuses, and log progress
Collaborate and communicate with your team
Track time with the timer or submit timesheets
Stay updated with push notifications
Share files on tickets and tasks